VOP Site Leader

The role of the VOP Site Leader is to provide all-inclusive support at a customer site to include employee management and recruiting. This position is responsible for administration, management, and improvements of all processes at the site, but does not direct day to day job requirements of the contract workforce. This is a full-time onsite position with no branch support.

Essential Job Function:

• Maintain onsite presence to satisfy onsite responsibility to administer and maintain all contractual responsibilities as required, per the contract and as required by HTI.
• Manage to specific processes for staffing and workforce management based on customer and HTI requirements.
• Assist with Implementing and driving new processes and process improvements, as identified.
• Prepare required material, metrics, reports, etc., for meetings at client and/or HTI.
• Drive the monthly metrics review with HTI and client.
• Develop and maintain effective communication and appropriate working relationships with client supervisors, the HR department, the supporting branch, HTI associates, and any additional associates at the site or HTI that is required for administration of the contract.
• Timely response, communication and follow-up on emails received, tasks assigned, projects, etc.
• Conduct multiple floor walks on a daily basis.
• Maintain required employee file documentation in UltraStaff, including but not limited to attendance tracking, counseling forms, quality reviews, etc.
• Prepare and maintain all required reports for multiple levels at the client site and HTI; determine and coordinate with CIP group on development of additional reporting.
• Responsible for all employee relations aspects, i.e., onboarding for new hire, completion of new hire paperwork, counseling, discipline, tracking of attendance, terminations, quality reviews, activities, etc.
• Ensure and maintain appropriate confidentiality of employee, client and HTI information, and any shared data.
• Ability to recognize sales opportunities and communicate those to HTI sales group.
• Process, verify and ensure accuracy of payroll/timekeeping data in conjunction with Accounting.
• Process invoicing timely and per the process. Monitor receivables to ensure timely payment.
• Coordinate and attend job fairs on behalf of HTI and client, as needed. Launch and monitor corrective actions/continuous improvement initiatives, as appropriate, with the client and the supporting branch.
• Elevate potential issues and recommended resolution to appropriate contacts/levels when process/metric non-conformances are identified. Understand escalation for these situations.
• Manage safety programs; make recommendations to Safety Specialist for improvements or when risks are identified; ensure required testing and training is conducted as required.
• Conduct accident investigations and drive resolution with Safety.
• Coordinate roundtables; execute ER plans for the site.
• Independently manage recruiting duties of key accounts designated by management.
• Screen applicants based on requirements set by client and HTI and fill positions within timeframes established by HTI and individual clients.
• Complete new hire orientations.
• Develop and implement creative recruiting strategies to enlarge candidate pools.
• Develop and maintain referral program for clients.
• Administer selection tools as required.
• Additional duties as required. Qualifications, Skills, and Abilities:
• Ability to multi-task and establish priority of work.
• Must have strong organizational skills and attention to detail.
• Ability to understand items or activities that require timely follow-up and communication.
• Must have good written and oral communication skills and the ability to interface with all levels at the client site, as well as within HTI.
• Strong customer service skills.

Education and Experience:

• HS Diploma.
• BS or BA preferred.
• Payroll experience and payroll system experience preferred.
• Prior recruiting experience preferred or HR knowledge.
• Experience with MS Office with focus on Word and Excel.
• CSP preferred. Customer service experience a plus.
• Previous experience in a manufacturing environment preferred.
• Human resource experience and/or recruiting experience a plus.