Field Engineer

2 weeks ago


Portsmouth, United States JobsRUs.com Full time

JobsRUs.com
is seeking to hire a Field Engineer for our client in Portsmouth, NH
Benefits Available
Weekly Pay
$24.29/Hour
Description:
As a Field Engineer 4, you will work in a highly directed environment.
Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
You will also perform other non-troubleshooting duties.
Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.
Responsibilities:
PLS Support for calls such as Dell Client Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
May perform routine installs, moves, adds and changes as part of a directed team, including:
Complex desktop and laptop break fix work
Whole unit replacement
Simple desktop printer fixes
Load software with a script
General Job Information:
Candidate will be taking PC hardware break fix calls at various locations

Must have reliable transportation

Must be able to complete required product training

Required Skills:
DELL Desktop PC,
Install/Support, Expert
A+ Certification
Screening Requirements:
Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED
DIRECTIONS: Recruiters/Suppliers MUST ask the candidate these questions below and write down EXACTLY what they answer
Do NOT make any corrections to their answers regardless if they are right or wrong
If any questions are left blank or you do not add the general/technical questions to the resume, the resume WILL be rejected

General Questions: MUST BE INCLUDED WITH RESUME SUBMISSION
Full Legal Name (name that appears in driver’s license)
Are you eligible to work in the US?
What is your zip code of residence?
Do you have a working printer at home?
Extensive driving is a requirement of this position
Are you willing and able to drive 2 to 3 hours to deliver services to one of your customers?
This position requires a substantial amount of administrative work (via iPhone), such as real-time reporting of your time and location and documenting your activities in the ticketing system for each service call
Is this something you will have an issue with?
Have you ever worked for Client? If yes, please provide the dates and reason for leaving.
If your car breaks down, what is your backup plan forgetting to work or traveling to a customer to provide services? (Uber, Lyft or public transportation are not acceptable as a backup plan.)
Occasionally you may be required to work beyond the end of your planned shift (for example, to work past 5:30 pm)
Are you willing to work late on short notice? (Overtime compensation will be provided as required by local, state, and federal law.)
Do you have a reliable computer and a high-speed internet connection at home that you can use for work?
The dress code for this position is business casual, which means wearing dress pants such as slacks or khakis, a collared shirt (tucked in), and dress shoes
No casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts
Are you willing and able to comply with this dress code?
Obtaining Dell computer certification is a requirement for this position.


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