(Remote) Project Manager, Professional Services

4 weeks ago

Virginia, United States CareerBuilder Full time

In the bustling heart of our operations, as the Project Manager of Harris' Globys, you'll be the mastermind behind turning visionary corporate projects into reality. Reporting directly to our Senior Manager, Service Delivery, think of yourself as the maestro of a grand orchestra, coordinating each section to produce a harmonious and triumphant finale.
Your role goes beyond just planning; it's about crafting a vivid vision, garnering the best resources, and leading a dedicated team with precision and passion. Every project you helm is a story waiting to be told, with its challenges and triumphs. You'll be there to ensure every chapter unfolds flawlessly, ensuring quality shines and stakeholders stay in the loop.
Through the twists and turns of each project's journey, your clear communication, keen oversight, and commitment to excellence will keep us on track and inspire those around you. So, are you ready to be the driving force behind our next big success? Let's craft brilliance together
This remote role welcomes candidates anywhere in Canada and the US in the EST time zone. This role requires 10% travel in North America. A valid passport is required.
What your impact will be:
You will directly contribute to the success of the Globys professional service's portfolio of projects by
* Leading and managing the planning and delivery of small to midsize projects;
* Establishing and maintaining strong customer relationships;
* Formulating and managing project plans;
* Facilitating project meetings;
* Implementing and following a change management program;
* Keeping stakeholders informed of progress via regular reports (status, escalations, etc.);
* Identifying project dependencies and creating contingency plans to mitigate risk;
* Coordinating with PMO to effectively manage project resources and skills;
* Ensuring that project activities are conducted in accordance with corporate policies, with project management best practices, and following the review & approval processes;
* Managing project delivery to ensure schedule, budget, customer satisfaction, and quality expectations are met;
* Monitoring the effort and billing of third-party workers, such as consultants, contractors, and other specialists;
* Conducting project postmortems to identify areas for improvement;
* Supporting the annual performance review process by providing feedback on team members' performance;
What we are looking for:
* 1 - 3 years of Project Management experience in the software industry.
* Must possess knowledge and expertise in software development methodology.
* Experience with the management of risk, change, issues, time, scope, resources, budget and quality.
* Understanding of all major activities for a business system implementation such as analysis, design, development, deployment.
* Experience with a formal project management methodology.
* Proven leadership skills and the ability to motivate a team.
* Highly motivated and driven to improve project management processes and operational efficiency.
* CAPM, PMP and/or PMI-AC certification is preferred.
* Bachelor degree in Computer Science or Business, or equivalent, would be considered an asset.
* Experience with projects in the Utilities sector would be an asset but is not required.
What would make you stand out:
* A business degree, such as an MBA, would be an asset.
Travel:
10% in North America. A valid visa or passport is required.
What we can offer:
* 3 weeks' vacation and 5 personal days
* Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
* Employee stock ownership and RRSP/401k matching programs
* Lifestyle rewards
* Remote work and more
Salary: 70-80K
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
About Globys:
At Globys we engineer and deliver world-class, industry leading B2B portal solutions for the world's largest telecom carriers, including AT&T, Lumen, One.NZ , TELUS, and Telstra. Via their carrier, business customers rely on Globys' solutions to enable and optimize the bill presentment, analysis and payment processes for their telecom devices and expenses. Our Integrated B2B Portal Solution employs a unique approach by bringing together a carrier's existing data systems and is designed and tailored specifically to the needs of the business user. We know the complexities of carriers and their end-user business customers and are industry-leading experts at tackling them head-on to transform the digital experience for both.
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