Current jobs related to Front Desk Agent - Miramar Beach - Hilton Sandestin Beach

  • Front Desk Agent

    5 months ago

    Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16

    The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....

  • Front Desk Agent

    3 weeks ago

    Virginia Beach, United States Best Western Center Inn Full time

    Benefits/Perks Flexible Scheduling Incentive Program Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with...

  • Front Desk Agent

    1 month ago

    Newport Beach, United States Pyramid Global Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Greet and register guests, providing prompt and...

  • Front Desk Agent

    2 months ago

    Palm Beach, United States Tideline Palm Beach Ocean Resort & Spa Full time

    Full job description Front Desk Agent: The front desk agent is a key part in the overall success. As a front desk representative, you will be the first point of contact with guests and handle all stages of the guest stay therefore it is important the individual posess a strong outgoing/cheerful and motivated personality with an ability to pay close...

  • Front Desk Agent

    1 month ago

    St. Pete Beach, Florida, United States Pyramid Global Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused individual to join our Front Desk Team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.Key...

  • Front Desk Agent

    7 months ago

    Palm Beach, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Agent

    3 months ago

    Miramar Beach, United States Hotel Effie Sandestin Autograph Collection Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    3 weeks ago

    Palm Beach, United States Schulte Companies Full time

    Schulte Companies - 2842 South Ocean [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist with...

  • Front Desk Agent

    3 weeks ago

    Newport Beach, United States Balboa Bay Resort & Club Full time

    Job Title: Front Desk AgentJoin the team at Balboa Bay Resort & Club as a Front Desk Agent, where you will be the first point of contact for our guests. As a Front Desk Agent, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Provide...

  • Front Desk Agent

    1 week ago

    Palm Beach, United States Schulte Companies Full time

    Schulte Companies - 1901 Palm Beach Blvd [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist...

  • Front Desk Agent

    1 month ago

    St. Pete Beach, Florida, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a highly motivated and customer-focused Front Desk Agent to join our team at TradeWinds Island Resort. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling room reservations, and ensuring a smooth and...

  • Front Desk Agent

    3 weeks ago

    Miami Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Circa39 Miami Beach [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    4 weeks ago

    Miami Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Residence Inn Surfside [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent>

    6 months ago

    Virginia Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Extended Stay Virginia B [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent>

    4 months ago

    Miami Beach, United States Four Seasons Full time

    Four Seasons - 9011 Collins Ave [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room assignments;...

  • Front Desk Agent

    1 month ago

    Panama City Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Woodspring Suites Panama City Beach [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service...

  • Front Desk Agent

    3 weeks ago

    Fort Walton Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Island Resort Fort Walton Beach [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    4 weeks ago

    Sunny Isles Beach, United States Oceania IV Condomiunium Association Full time

    Benefits: Bonus based on performance Health insurance Paid time off Training & development Benefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist...

  • Front Desk Agent

    6 months ago

    Palm Beach Gardens, United States Crescent Hotels & Resorts Full time

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Service Agent, Front Desk, Guest Service, Processing, Hotel

  • Front Desk Agent

    5 months ago

    Clearwater Beach, United States Opal Sands Resort Full time

    We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is...

Front Desk Agent

3 months ago

Miramar Beach, United States Hilton Sandestin Beach Full time

Hilton Sandestin Beach prides itself on providing each guest with the very best service. To do this, we must attract and retain only the very best team members to join us on our very special and singular journey. While our guests are the lifeblood of our business, our team members are the heart and soul that allows our hotel to thrive. Working with Hilton Sandestin Beach means working with a group of leaders committed to your success and your future.

From $16/hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Free daily meal service (lunch or dinner)
  • Health insurance
  • Paid sick time
  • Paid time off
  • Vision insurance
Essential Functions:
  • Greet guests and complete the registration/check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the Property Management System, handling cash money, processing credit and debit cards, accepting and recording various forms of payment, making change and processing gift certificates and cards.
  • Compile packets for guests that have booked package reservations and add messages to the reservation to prompt the check-in agent to give the guest the packet.
  • Complete daily check lists and ensure that each task is completed thoroughly.
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
  • Field guest complaints, conduct research, and resolve/negotiate solutions for guest satisfaction and to help SALT scores.
  • Receive, input, retrieve and relay messages to guests.
  • Ability to stand for long periods of time (min of 8 hours).
  • Using e-mail to communicate with guests and/or hotel employees.
Specific Job Knowledge, Skill and Ability:
  • Must have a friendly, congenial personality.
  • Must have a cooperative attitude.
  • Must have a willingness to work and be flexible in work scheduling.
  • Must be a patient, courteous listener, and able to show empathy.
  • Must exhibit energy and enthusiasm for the job and the facility.
  • Must be able to work well with people (guests and team members).
  • Must ensure the privacy of each guest.
  • Must be able to make sound decisions which are sensitive to the guest's needs.
Experience:
  • Previous customer service experience required. Excellent guest service and communication skills.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.