Customer Service Associate

3 months ago


Indianapolis, United States Ollie's Bargain Outlet, Inc. Full time

** Customer Service Associate**

**Job Category****:** Store Operations **Requisition Number****:** CUSTO017460 Showing 1 location **Job Details**

**Description**

Position: Customer Service Associate

Reports To: Team Leaders

Department: Store Operations

Exemption Status: Non-Exempt

Position Overview:

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance.

Primary Responsibilities:

* Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.

* Accurately and efficiently operate the register.

* Approve refunds for other Associates up to a specified dollar amount.

* Assist with training new Sales Associates.

* Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollies Army and other donation programs throughout the year.

* Maintain a neat and organized front end work area.

* Assist with receiving the truck, pricing items, merchandising product, and recovering the store.

* Communicate customer needs to Team Leaders when necessary.

* Maintain the cleanliness of the overall store.

* Complete any additional responsibilities and/or duties as assigned.

Qualifications:

* Minimum of six months retail experience in a mid-size to large retail service-oriented business preferred.

* Ability to work evenings, weekends, and holidays on a regular basis.

* Ability to communicate effectively.

* Ability to exercise sound judgment.

* Ability to preserve confidentiality of information.

* Accuracy and attention to detail.

* Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.

* Knowledge of industry terms and processes.

* Outstanding interpersonal and listening skills.

* Must have a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements:

* Ability to lift and carry up to 50 pounds.

* Ability to push and pull up to 35 pounds.

* Ability to stand for extended periods.

* Ability to bend and twist frequently.

* Ability to grip, reach, and pinch with arms and hands frequently.

* Ability to squat, kneel, balance, and climb ladders occasionally.

* Ability to see, hear, and speak regularly.

* Ability to work in a constant state of alertness and safe manner.

Ollies is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veterans status, disability, or any other legally protected status.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



  • Indianapolis, United States Usadscenter Full time

    **Customer Service Associates/Customer Service Executive** Indianapolis 2014-07-05 Ad ID: 113019 Private seller Job Offer: Customer Service Jobs Region: Indiana City: Indianapolis Explore A Career With Company Of Opportunity Intake Interview For Genpact-BPO For The Role Of Custom **Website:** genpact.com **Location of **Customer Service...


  • Indianapolis, United States Government Employees Insurance Company Full time

    Customer Service Representative Indianapolis, IN Salary: $20.00 per hour / $40,300.00 annually When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. Were looking for Customer Service Professionals for our Indianapolis, IN office....


  • Indianapolis, United States Value City Furniture Full time

    ** Customer Service Associate** *Share by Email* Location: VCF CASTLETON #86 At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The...


  • Indianapolis, United States Shane Services Full time

    Overview: As a Customer Service Associate, you can make the difference between an amazing experience and an ordinary one. We are looking for people-focused, communicative, and team-oriented individuals to join us in this role. No jewelry experience? No problem! We will provide you with the training you need to be able to demonstrate an in-depth knowledge of...


  • Indianapolis, United States Maverick Solutions Full time

    We are a dynamic and innovative event marketing firm that specializes in creating impactful and memorable experiences for our clients. Committed to excellence, we are looking for a dedicated Customer Service Representative to join our team and ensure that our clients and event attendees receive top-notch service throughout every interaction. As a Customer...


  • Indianapolis, United States J&G Advance, dba A-1 Cash Advance Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Associate to join our team! You will be responsible for helping customers obtain a small loan for their short term financial needs.Responsibilities:Handle customer inquiriesProvide information about the products and servicesTroubleshoot and resolve product issuesDocument and update customer...


  • Indianapolis, United States MSI Full time

    Job DescriptionJob DescriptionWe are a dynamic and innovative event marketing firm that specializes in creating impactful and memorable experiences for our clients. Committed to excellence, we are looking for a dedicated Customer Service Representative to join our team and ensure that our clients and event attendees receive top-notch service throughout every...


  • Indianapolis, United States RADCUBE | Rapid Technology Solutions Full time

    Customer Service Associate Type: Contract | Location: Indianapolis, Indiana Job Description: Responding to requests to update third party insurance information in our system, including researching and validating third party insurance information online or by calling third party carriers, and updating system. Qualifications: High School diploma or...


  • Indianapolis, United States Marshalls Full time

    Marshalls - 8830 US 31 46227 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count change back to...


  • Indianapolis, United States Marshalls Full time

    Marshalls - 10295 East Us Highway 36 46123 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count...

  • Sales Associate

    2 months ago


    Indianapolis, United States Drybar Shops Full time

    Overview: Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. We are hiring for a full time (30+ hrs/wk) front...


  • Indianapolis, United States Hertz Full time $18

    Wage: $17.50 Hourly + monthly commission  Position Overview:The Customer Service and Sales Associate consults with customers on their Hertz rental.Maximizing revenue opportunities by actively offering products and services and overcoming customer objections.Ensures that the customer receives world-class customer service and sales...

  • Customer Service 3

    2 months ago


    Indianapolis, United States Pilot Freight Service Full time

    ** Customer Service 3** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO03796 Showing 1 location **Job Details** **Description** **Pilot Freight Services seeks a full time Customer Service 2 agent for our Indianapolis IN location.** **JOB SUMMARY:** The Customer Service 3 is responsible for answering incoming calls and providing...


  • Indianapolis, United States OneAmerica Full time

    ** Customer Service Associate - Insurance (Remote)** **Job Category****:** Operations in Force **Requisition Number****:** CONTA003515 Showing 1 location **Job Details** **Description** At OneAmerica, we deliver on promises when customers need us most. We believe the best way to serve our customers is to know that every individual, employee, family and...


  • Indianapolis, United States Empire Today Full time

    Location: Location: Customer Service Associate - Market Operations in Indianapolis, IN at Empire Today **Location:** **Opportunity Description** **Business Area** Our Customer Service department works closely with Empire Today s customers before, during, and after the purchase of a product and/or service. This ensures our customers are receiving the best...


  • Indianapolis, United States Lenders Recovery Service, LLC Full time

    Job DescriptionJob DescriptionWe are a growing Indianapolis based, veteran owned repossession company in search of a highly motivated, organized person to help support our office.Responsibilities·       Greet Clients warmly and answer phones·       Assist the office in filing duties·       Perform basic bookkeeping duties·       Perform...


  • Indianapolis, United States Lenders Recovery Service, LLC Full time

    Job DescriptionJob DescriptionWe are a growing Indianapolis based, veteran owned repossession company in search of a highly motivated, organized person to help support our office.Responsibilities Greet Clients warmly and answer phones Assist the office in filing duties Perform basic bookkeeping duties Perform data entry (License plates, Voluntary updates for...


  • Indianapolis, United States Hertz Full time

    The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...


  • Indianapolis, United States Hertz Full time

    The  Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...


  • Indianapolis, United States Hertz Full time

    Job Description The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and...