Director of Operations
2 weeks ago
Atlanta or Remote
Overview:
As the Director of Operations, you will play a pivotal role in the launch and ongoing management of our real money gaming (RMG) operations in Ontario. This position requires a strategic thinker with strong leadership skills to ensure the success of our gaming platforms and products.
Key Responsibilities:
- Launch Support: Support the launch in Ontario, assisting with the establishment of processes, reporting mechanisms, CRM process support, and execution of the marketing plan, including both retention marketing and user acquisition.
- Expansion Support: Contribute to the planning and launch of our Social Gaming for other North American markets, ensuring seamless execution and alignment with company objectives.
- Market Expansion: Collaborate on the planning and launch of our online sportsbooks in Ontario and Ohio in Q3 2024, contributing to strategic decisions and operational readiness.
- Operations: Oversee the day-to-day operational performance of our RMG gaming operations, ensuring financial success, efficiency, compliance, and excellence in customer experience.
- Strategic Guidance: Assist in evolving policies and procedures to enhance operations, marketing, and product development efforts, providing strategic guidance and leveraging insights to drive growth and success.
- KPI Tracking: Set and track key performance indicators (KPIs) to measure the success and effectiveness of operational strategies, making data-driven decisions to optimize performance.
- Team Leadership: Lead and manage cross-functional teams, including external vendors such as Incline.bet our marketing services partner, to ensure alignment with operational goals and objectives.
- Product Management: Review and assist in setting product development initiatives and integrations between Bet United, our technology support provider, and third-party vendors, ensuring seamless functionality and user experience.
- Vendor Relations: Assist in the management of ongoing relationships with iGaming suppliers and partners, fostering collaboration and maximizing value.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field
- Proven experience in operational management within the iGaming industry, with a focus on real money gaming.
- Strong leadership skills with the ability to lead cross-functional teams and drive operational success.
- Experience in operations, product management, marketing, and vendor relations within the iGaming space.
- Excellent analytical skills and a data-driven approach to decision-making.
- Outstanding communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
- Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
If you are a strategic thinker with a passion for the iGaming industry and a track record of operational excellence, we invite you to apply for this exciting opportunity.
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