Retail Personal Banker Associate II

1 month ago

Riverview, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIESAND RESPONSIBILITIES:

  • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
  • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
  • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
  • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
  • Provide guidance to CSRs with respect to the sales and referral process.
  • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
  • Act with confidence by answering customer questions and owning customer issues.
  • Maintain a position of trust and responsibility by keeping all business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
  • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
  • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
  • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • College degree or work experience providing transferrable skills or combination of education and experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
  • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.

WORKING CONDITIONS:

  • Normal office environment.
  • Extending viewing of computer screens.
  • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
  • Travel outside of the affiliate will be required for various classroom training sessions.

#LI-JH

Retail Personal Banker Associate II LOCATION -- Riverview, Florida 33578

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Bakery Associate

    3 weeks ago

    Riverview, United States Winn-Dixie Retail Stores Full time

    Overview: Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. Job Title: Bakery Associate Location: Retail Grocery Location Position...

  • Retail Merchandiser

    4 weeks ago

    Riverview, United States CROSSMARK Full time

    Job Posting: **Overview** The Reset Merchandiser will be responsible for large-scale rearrangement of a store's products by stocking or restocking a product according to a new plan. This may necessitate tearing down and rebuilding whole sections of the store; the merchandiser must be able to follow a planogram, or diagram, of the new shelf or display....

  • Retail Sales Associate

    1 week ago

    Riverview, United States Alliance Mobile Full time

    **Alliance Mobile** **Wireless Retail Sales Associate** **Riverview, FL** **Who is Alliance?** We are a dynamic and rapidly growing partner of AT&T, their second largest in fact. We are committed to providing exceptional experiences for both guests and team members. We pride ourselves on a supportive and driven work environment that fosters professional...

  • Liquor Store Associate Ft

    3 weeks ago

    Riverview, United States Winn-Dixie Retail Stores Full time

    Overview: - Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a_ _great place to work_, we empower everyone to be their full, authentic selves. Read our_ _Belonging, Inclusion and Diversity Statement here_._ **Job Title: Liquor Store Associate** **Location: Retail Grocery...

  • Medical Assistant Ii

    1 week ago

    Riverview, United States AdventHealth Medical Group Primary Care Full time

    **All the benefits and perks you need for you and your family**: - Benefits from Day One - Paid Time Off from Day One - Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support **Our promise to you**: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the...

  • Retail Sales Manager

    1 week ago

    Riverview, United States Alliance Mobile Full time

    **Retail Store Manager****: - Riverview, FL** **Alliance Mobile - National Authorized Retailer for AT&T** **About Alliance Mobile**: Alliance mobile is proud to be one of the largest AT&T National Authorized Retailers in the County, with over 300+ locations in 21 different states. We are known for our wireless and entertainment products and provide an...

  • Store Associate>

    1 month ago

    Riverview, United States RaceTrac Full time

    RaceTrac - 10311 Bloomingdale Ave. [Retail Associate / Stocker / Team Member] As a Store Associate at RaceTrac, you'll: Provide prompt, efficient, and courteous guest service; Follow company policies and procedures; Sell products to individuals in a high volume convenience store outlet; Help to maintain a clean, stocked, customer friendly environment inside...

  • Store Associate>

    4 weeks ago

    Riverview, United States RaceTrac Full time

    RaceTrac - 10311 Bloomingdale Ave. [Retail Associate / Stocker / Team Member] As a Store Associate at RaceTrac, you'll: Provide prompt, efficient, and courteous guest service; Follow company policies and procedures; Sell products to individuals in a high volume convenience store outlet; Help to maintain a clean, stocked, customer friendly environment inside...

  • Store Associate>

    1 week ago

    Riverview, United States RaceTrac Full time

    RaceTrac - 10032 Gibsonton Dr [Retail Associate / Stocker / Team Member] As a Store Associate at RaceTrac, you'll: Provide prompt, efficient, and courteous guest service; Follow company policies and procedures; Sell products to individuals in a high volume convenience store outlet; Help to maintain a clean, stocked, customer friendly environment inside and...

  • Medical Assistant Ii

    1 week ago

    Riverview, Florida, United States AdventHealth Medical Group Primary Care Full time

    All the benefits and perks you need for you and your family:Benefits from Day One Paid Time Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and SupportOur promise to you:Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person,...

  • Personal Trainer

    1 month ago

    Riverview, United States Crunch Fitness - CR Holdings Full time

    Job DescriptionJob Description Personal Trainer​Here We GROW Again!  Are you a potential Personal Trainer and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 50+ locations currently and 100+ locations planned; our Personal Trainer position offers a tremendous...

  • Personal Trainer

    4 weeks ago

    Riverview, United States Crunch Fitness - CR Holdings Full time

    Job DescriptionJob Description Personal Trainer​Here We GROW Again!  Are you a potential Personal Trainer and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 50+ locations currently and 100+ locations planned; our Personal Trainer position offers a tremendous...

  • Personal Trainer

    1 day ago

    Riverview, United States Crunch Fitness - CR Holdings Full time

    Job DescriptionJob Description Personal Trainer​Here We GROW Again!  Are you a potential Personal Trainer and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Personal Trainer position offers a tremendous...

  • Merchandise Associate>

    4 weeks ago

    Riverview, United States Marshalls Full time

    Marshalls - 13120 US Hwy 301 South 33578 [Retail Sales / Team Member] As a Merchandise Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count change back...

  • Merchandise Associate>

    3 weeks ago

    Riverview, United States Marshalls Full time

    Marshalls - 13120 US Hwy 301 South 33578 [Retail Sales / Team Member] As a Merchandise Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count change back...

  • Store Associate>

    2 weeks ago

    Riverview, United States CVS Health Full time

    CVS Health - 10013 MCMULLEN RD. [Retail Sales / Team Member] As a Store Associate at CVS, you'll: Provide customer service by anticipating customer needs; Actively identify and resolve potential service issues; Perform cashier duties like handling cash, checks and credit card transactions; Maintain the sales floor by restocking shelves and checking in...

  • Store Associate>

    2 weeks ago

    Riverview, United States 7-Eleven Full time

    7-eleven - 11348 S US HWY 301 [Retail Sales / Team Member] As a Store Associate at 7-Eleven, you'll: Provide prompt, efficient and courteous customer service; Drive sales through effective communication with customers; Maintain a clean, customer friendly environment in your franchisees store; Ring sales and maintain cash control; Perform all regular cleaning...

  • Bakery Associate>

    1 month ago

    Riverview, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 6929 US HWY 301-S [Grocery Clerk / Team Member] As a Bakery Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Offer product suggestions; Stock and rotate department products to ensure freshness; Operate department...

  • Bakery Associate>

    4 weeks ago

    Riverview, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 6929 US HWY 301-S [Grocery Clerk / Team Member] As a Bakery Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Offer product suggestions; Stock and rotate department products to ensure freshness; Operate department...

  • Cook II

    3 weeks ago

    Riverview, United States BayCare Health System Full time

    BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area. The Cook II is responsible for: Preparation of foods according to standardized recipes ...