Customer Service
4 weeks ago
At Premier Restoration Hawaii, our mission as Kama'aina just like you, is to help the people and businesses of Hawaii get their lives back to normal as quickly as possible. We work as a team on all levels, serving our community with compassion, respect and honor and treating every emergency as if it were our own. Operating under the original name Maui Fire & Flood, our company, over 15 years, has gained statewide awareness as one of the best restoration and reconstruction services. No matter the size or scope of your restoration needs, we'll be there to get your home, business or facility back to normal.C3 (Client Care Coordinator) Summary of Position: The role of the C3 is to be the conduit and coordinator of the work required for each project. The C3 is responsible for conveying all information to all parties involved, but not limited to: internal customers (managers and team members), property owners, building managers, association contacts, insurance contacts, tenants, subcontractors and all involved with the same job. The C3 helps coordinate mitigation, remediation, and repairs efficiently by understanding the loss, assisting with, and scheduling teams to the job, arranging testing as appropriate based on the estimates, and communicating the process flow and estimated timelines to the client. In addition, the C3 is responsible for sending out work authorizations, deposit requests, contracts, and invoicing for a job. Essential Duties: Receive new leads and initiates contact with the customer. Notifies team members of the new job lead and establishes good rapport with the customer. Create projects in our "CRM" - Customer Relationship Management platform. Work with the entire Premier teamSchedule Matterport (3D camera) inspections. Send and secure sensitive documentsSecures deposit payments concurrent with the contract Follow-up daily/weekly by calling and emailing the customer until the job is completed and we have collected invoiced amounts. Request "progress invoicing" per contract or as directed by the foreman or supervisor Send and secure signed Time & Materials pricelist. Review job project for final invoicing. Complete file quality checklist Email accounting for all invoicing. Once received, email to customer. If multiple invoices, send in one email with clear communication and breakdown of charges. Follow up for payment weekly- first 45 days, follow AR checklist Send final paid invoices (PIF) to customer. Must have 3-5 years customer service experience. Must be able to multi-task, professionally write and speak clearly and effectively. Must be detailed, well-organized, and efficient with all job files. We are searching for someone who prides themselves on providing exceptional customer service with extensive follow-up and follow-through. Accuracy is essential to the work performed. Experience in the restoration industry is preferred. A great attitude and willingness to learn and grow will always be considered. We are willing to train the right person for the role.Great benefits:Paid Time OffHealth, Dental, & Vision InsuranceMatching 401(K) PlanService Awards and On The Spot recognition programType/Shift: Full-Time, Monday - Friday, 7:00am - 4:00pmPay: Starting at $22.00/hour, DOEAll offers of employment are contingent upon satisfactory completion of our pre-employment screening process.
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Customer Service
2 weeks ago
Honolulu, Hawaii, United States Xpress Trucking Inc Full time3.8 Honolulu, HI Honolulu, HI Full-time Full-time $18 - $19 an hour $18 - $19 an hour 5 hours ago 5 hours ago 5 hours ago Description:Job Summary:A Customer Service Representative to handle the day-to-day operations in scheduling inbound freight deliveries whilst providing exceptional customer service to all customers, colleagues, and the community.In...
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Customer Service Representative
3 weeks ago
Honolulu, United States Access Tennis Full timeCustomer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...
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Customer Service Representative
3 weeks ago
Honolulu, United States Access Tennis Full timeCustomer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...
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Customer Service Representative
3 weeks ago
Honolulu, United States Pyramid Insurance Co Full time* Customer Service Representative **Customer Service Representative** The Customer Service Representative (CSR) will assist and support agents with administrative duties and deliver high-quality service to commercial and personal lines clients. As part of the Customer Service Delivery team, the CSR serves as the primary point of contact for customers....
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Cashier/Customer Service
2 weeks ago
Honolulu, United States realjobshawaii Full timeWe are looking for a friendly and reliable Cashier/Customer Service team member to join our restaurant in providing excellent service to our customers. If you enjoy working in a fast-paced environment and interacting with people, this could be the perfect job for you!Responsibilities:- Operate the cash register and handle transactions accurately- Take...
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Customer Service Representative
1 week ago
Honolulu, United States ALTRES Staffing Full timeCustomer Service Representative (215273-14)We are seeking a high-level Customer Service Rep for a reputable business. In this role, you will be responsible for answering phone calls and assisting customers with their ordres. The ideal candidate will have their bachelor's degree or 2 years of customer service experience. Appy today for immediate...
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Cashier/Customer Service
2 weeks ago
Honolulu, Hawaii, United States realjobshawaii Full timeWe are looking for a friendly and reliable Cashier/Customer Service team member to join our restaurant in providing excellent service to our customers. If you enjoy working in a fast-paced environment and interacting with people, this could be the perfect job for youResponsibilities: Operate the cash register and handle transactions accurately Take customer...
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Customer Service Supervisor
3 weeks ago
Honolulu, United States Honolulu Cookie Company Full timeJob DescriptionJob DescriptionSUMMARY: Responsible for overseeing the day-to-day activities and productivity of the bilingual Customer Service Team, which offers support and resolution for internal and external customers. Manages team performance to achieve established expectations while creating a positive experience for team members and customers.DUTIES...
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Customer Service Supervisor
2 weeks ago
Honolulu, United States Honolulu Cookie Company Full timeJob DescriptionJob DescriptionSUMMARY: Responsible for overseeing the day-to-day activities and productivity of the bilingual Customer Service Team, which offers support and resolution for internal and external customers. Manages team performance to achieve established expectations while creating a positive experience for team members and customers.DUTIES...
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Customer Service Representative
1 week ago
Honolulu, Hawaii, United States ALTRES Staffing Full timeCustomer Service Representative We are seeking a high-level Customer Service Rep for a reputable business. In this role, you will be responsible for answering phone calls and assisting customers with their ordres. The ideal candidate will have their bachelor's degree or 2 years of customer service experience.Appy today for immediate...
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Customer Service Assoicate
1 month ago
Honolulu, United States Sun Noodle Full time*JOB SUMMARY The Customer Service Associate will assist customers with inquiries related to all Sun Noodle products and services. The Customer Service Associate maintains good company and product knowledge to provide proficient service. The Customer Service Associate will also facilitate the flow and efficiency of the administrative department and other...
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Customer Service Representative
4 weeks ago
Honolulu, Hawaii, United States realjobshawaii Full timeThe Customer Service Representative (CSR) is responsible for providing excellent service to allcustomers by acquiring and sharing in-depth knowledge of the company products as well ascommunicating effectively with team members within the customer service department. Also,responsible for processing produce orders received by telephone, fax, e-mail and through...
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Customer Service Rep
3 weeks ago
Honolulu, United States Royal Hawaiian Movers Full time** Customer Service Rep** **Job Category****:** Customer Service Rep **Requisition Number****:** CUSTO001293 Showing 1 location **Job Details** **Description** **Essential Skills and Duties:** * Communicate professionally with customers/clients, visitors and co-workers. * Utilize proper phone etiquette. * Help customers with movement of personal household...
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Customer Service Rep
2 weeks ago
Honolulu, United States Royal Hawaiian Movers Full time** Customer Service Rep** **Job Category****:** Customer Service Rep **Requisition Number****:** CUSTO001293 Showing 1 location **Job Details** **Description** **Essential Skills and Duties:** * Communicate professionally with customers/clients, visitors and co-workers. * Utilize proper phone etiquette. * Help customers with movement of personal household...
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Customer Service Representative
4 weeks ago
Honolulu, United States Bishop & Company Full timeBishop & Company is seeking a Customer Service Representative for a financial organization in Honolulu, HI. The preferred candidate will possess customer service experience and demonstrate a high level of professionalism in phone-based interactions with customers.
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Customer Service Representative
2 weeks ago
Honolulu, Hawaii, United States ALTRES Staffing Full timeCustomer Service Representative Our client is seeking a Customer Service Representative to join their team and process orders received by phone, email, or in person. In this role, you will greet visitors at the front office, give updates on orders and follow up with customers if there are any issues such as delays.The ideal candidate will have 1 year of...
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Customer Service Representative
2 weeks ago
Honolulu, United States ALTRES Staffing Full timeCustomer Service Representative (215151-14)Our client is seeking a Customer Service Representative to join their team and process orders received by phone, email, or in person. In this role, you will greet visitors at the front office, give updates on orders and follow up with customers if there are any issues such as delays. The ideal candidate will have 1...
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Customer Service Representative
2 weeks ago
Honolulu, United States realjobshawaii Full timeCustomer Service Representative (215151-14)Our client is seeking a Customer Service Representative to join their team and process orders received by phone, email, or in person. In this role, you will greet visitors at the front office, give updates on orders and follow up with customers if there are any issues such as delays. The ideal candidate will have 1...
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Customer Service Representative
2 weeks ago
Honolulu, Hawaii, United States ALTRES Staffing Full timeCustomer Service Representative Our client is seeking a Customer Service Representative to join their team and process orders received by phone, email, or in person. In this role, you will greet visitors at the front office, give updates on orders and follow up with customers if there are any issues such as delays.The ideal candidate will have 1 year of...
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Customer Service Representative
2 weeks ago
Honolulu, United States Honolulu Freight Full timeCustomer Service Representative Honolulu Freight Service has spent 80 years building a tradition of superior service and cost effective solutions for every customer, big or small, who trusts us with their cargo. Since the beginning, HFS has provided the highest quality of seamless transportation service between the North American continent and the Hawaiian...
