Senior Consultant

4 weeks ago


New York, United States Celonis GmbH Full time

Senior Services Consultant

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a

Senior

Services Consultant.

The Team

Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

The Role:

As a

Senior

Services Consultant , you will be part of our agile project teams who accelerate our customers’ digital transformation and drive Celonis’ international expansion. To generate high-value use cases, you will work closely with our Public Sector customers. You will perform data transformations, develop analyses and derive business cases. You will develop data-driven process insights and actions. You will implement the newest features and functionalities of the Celonis software, such as

Process Automation ,

Task Mining

and

Machine Learning .

The work you'll do:

Discover

Be a key player in our agile Celonis implementation project teams, delivering optimal solutions that meet customer needs and solve pain points.

Design creative analyses and execution apps with a focus on incorporating Machine Learning algorithms and Task Mining to increase process transparency.

Leverage Celonis technology to uncover process inefficiencies and understand root causes through close collaboration with customers.

Enhance

Facilitate value creation workshops and align measures to improve process inefficiencies

Quantify the business and financial potential and present insights to management

Implement Celonis’ Process Automation technology to streamline customer processes, increase value, and enhance process conformance rates.

Monitor

Implement KPIs to measure customer success and enable continuous process improvement.

Ensure customer enablement to continuously improve processes

Set the foundations of the long-term customer success journey

About You

You live for customer value, have a passion for driving the Celonis Process Mining Technology forward and a visionary mindset.

You have a growth mindset and strive for a job that encourages you to continuously expand your knowledge and think creatively.

The qualifications you need:

2-3 years working experience in

IT-Consulting, Management Consulting, Process Improvement

or a similar area

Proficiency with

SQL

or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining

Excellent

analytical skills , well organised and known for being a quick learner

Strong

communication skills

and enjoy interacting with various customers to understand and interpret

business processes

Successfully completed your studies in

Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics

or a comparable degree program

#J-18808-Ljbffr



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