Desktop Support Engineer
2 weeks ago
Pay Range: $17hr - $22hr
- n expert-level understanding of hardware and software Demonstrated expertise and proficiency in diagnosing complex problems with computer hardware and software with ability to apply solutions to the problems.
- Experience in dealing with anti-virus, anti-spam, wireless communication, mobile devices, and security in the information technology field.
- Experience in handling and liaising with multiple vendors/Partner/Teams.
- Solid knowledge of data communication and networking internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory.
- Knowledge of JAMF, Microsoft SCCM, Microsoft Intune, File Vault Disk Encryption Interact with numerous computer platforms in a multi-layered client server environment.
- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
- Strong ability to quickly and independently master new technology, then provide support and consultation on usage of new technologies.
- Strong customer service orientation.
- strong team player, works effectively under pressure, and ability to multi-task.
- Works in close collaboration with laboratory tech and assisting with installation and maintenance of software.
- Excellent interpersonal communication skills (verbal, written and listening) since Candidate or Candidate will have daily interaction with faculty, administrators, and staff.
- Exceptional documentation skills.
- To provide support for on call escalations and doing root cause analysis of given issue.
- To independently resolve tickets within agreed SLA of ticket volume and time.
- To adhere to quality standards, regulatory requirements and company policies.
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts.
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
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Desktop Support Engineer
2 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support EngineerJob Overview:Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
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Desktop Support Engineer
3 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support Engineer Job Overview: Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
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Desktop Support Engineer
2 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support EngineerJob Overview:Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
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Desktop Support Engineer
3 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support Engineer Job Overview: Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
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Desktop Support Engineer
3 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support EngineerJob Overview:Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
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Desktop Support Engineer
3 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support EngineerJob Overview:Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
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Desktop Support
2 weeks ago
New Lenox, United States QUANTUM WORLD TELE SERVICES PRIVATE LIMITED Full timeExperience in handling and liaising with multiple vendors/Partner/Teams. - Solid knowledge of data communication and networking internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory. Knowledge of JAMF, Microsoft SCCM, Microsoft Intune, FileVault Disk Encryption Interact with numerous computer...
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Desktop Support Engineer
4 days ago
New York, United States Tata Consultancy Services Full timeRole - Desktop Support L3 Engineer Must have Skills :- 10+ Years of experience in Desktop Support Engineer. Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email,...
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Desktop Support Engineer
2 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment. Responsibilities: Perform Level 1 and 2 support and handle incoming help...
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Desktop Support Engineer
4 weeks ago
New York, New York, United States BlueCrest Capital Management Full timeJob Title: Desktop Support Engineer Location: New YorkDepartment: TechnologyPermanentRole Overview:Predominantly responsible for the infrastructure support and maintenance for users in our New York offices as well as remote regions where required. The ideal candidate will have a good understanding of the standard Windows desktop environment and experience in...
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Desktop Support Engineer
1 month ago
New York, United States Forhyre Full timeJob DescriptionJob DescriptionWe are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along...
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Desktop Support Engineer
3 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment.Responsibilities:Perform Level 1 and 2 support and handle incoming help requests...
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Desktop Support Engineer
3 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment.Responsibilities:Perform Level 1 and 2 support and handle incoming help requests...
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Desktop Support Engineer
3 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment.Responsibilities:Perform Level 1 and 2 support and handle incoming help requests...
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Desktop Support Engineer
3 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment. Maximise your chances of a successful application to this job by ensuring your...
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New York, United States The Cypress Group Full timeJob DescriptionJob DescriptionOur client is a leading financial services organization headquartered in New York City with additional offices around the globe. They are currently looking for several IT Desktop Support Engineers to assist front and back office staff across various business units.Qualified candidates will have at least 1+ year of professional...
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Sr. Desktop Support Engineer
1 month ago
New York, New York, United States Align Communications Full timeJoin the TeamIs technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?At Align, our professionals are the key to our success. We don't just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We're a group of...
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Desktop Engineer
2 weeks ago
New York, United States Diverse Lynx Full timeJob Title: Desktop Engineer Location: - New York, NY Position Type: Full Time role Job Description: Must Have Technical/Functional Skills: Extensive knowledge of Windows Operating System Internals and Microsoft based applications and technologies Experience with Assistive Technology Software and Hardware Products such as JAWS, ZoomText, Fusion, NVDA,...
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Desktop Engineer
2 weeks ago
New York, United States Ask Staffing Full timeJohn Casale - John.Casale@mizuhogroup.com HYBRID - 2 days onsite Duties: The Desktop Engineer will be responsible for the design, deployment, maintenance, and support of the desktop infrastructure and administration of corporate applications. Major Responsibilities: Primary responsibilities include hands on development, standardization, automation and...
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Desktop Engineer
4 days ago
New York, United States ESP Legal Full timeRegional Southern California-based Law Firm has an immediate opening for a Desktop Engineer. The Desktop Engineer is responsible for managing and maintaining desktop hardware, operating systems, and applications for both virtual and physical desktops. They ensure that computer systems are functioning optimally and that end-user technical issues are resolved...