Full Time

3 weeks ago


Nashville, United States Ryman Hospitality Properties Full time
Serve food and beverage items with a knowledgeable, friendly and helpful manner to all guests. Work as a team to ensure every guest has a great experience.
  • Greets all guests at table, respond to guest inquiries regarding menu, wine list and entertainment.
  • Suggestively sells menu items, beverages, desserts, etc., informs guests of daily specials, and makes recommendations.
  • Anticipates and responds to guest needs. Responds to guest concerns/complaints regarding food or service and corrects errors or resolve complaints with a friendly, positive attitude.
  • Organizes and prioritizes service per appropriate service sequence.
  • Takes menu, beverages and bar orders from guests and communicate orders to kitchen and/or bar through POS terminal.
  • Checks food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met.
  • Delivers food and beverages to table, pre-bus as necessary.
  • Performs opening/running/closing duties according to policy.
  • Has the ability to memorize menus and daily specials.
  • Maintains line of sight/atmosphere control by circulating through work area throughout shift, while upholding all Ole Red safety and sanitation standards.
  • Receives payment and processes cash, credit card or traveler's check transactions according to Ole Red procedures.
  • Performs other duties as assigned.
Education
  • High School diploma or equivalent required
Experience
  • Experience in restaurant operations
  • POS check and cash handling experience
Knowledge, Skills and Abilities
  • Working knowledge of high volume restaurant operations and safe, responsible alcohol service
  • Standard food preparation/presentation
  • Skill in guest relations
  • Wine and Liquor knowledge
  • Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
Licenses / Certifications
  • ABC Certification required

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