System Level Customer Support Engineer
2 weeks ago
Job Title :
System Level Customer Support Engineer
Location : Baltimore, MD
Position Type :
Contract
Candidate for this role must have:
Bachelors degree and/or more experience in a related Field
Experience with VOIP/SIP
Experience in large scale UC/CC Enterprise Solution Implementation and Managed Services Support
5-8 years' experience with Avaya Aura communications including CS1000
CM core including CCElite and CMS, Enterprise Dial Plan and station programming within the implementation of AVAYA Communication Manager, SMGR, Session Manager
Ability to manage time well and meet multiple deadlines
Experience with- XML and/or VBScript
Experience with any of the following:
o Avaya ProVision
o Avaya Session Manager
o Avaya SMGR
o Avaya IX Messaging
o Unified Communications - Video Conferencing, and CC Elite/CMS
o Avaya Workplace and Workspaces
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