Windows Management
4 weeks ago
Job Description
Primary Function of Position:
As a member of our Fleet System and Product Operations Engineering team, the Windows Management and Software Release Engineer will work with both operations and product development teams to robustly package software builds and remotely deploy them to thousands of critical customer devices all over the world. This position’s work would involve build systems, CI/CD and Configuration Platforms such as MECM with a focus on the Windows operating system. Successful candidates would bring both operational expertise and a strong software engineering approach to drive efficient software deployment processes and ensure optimal system performance.
Roles and Responsibilities:
Lead Windows applications configuration management and release processes
Ensure seamless deployment across multiple remote systems
Develop and maintain Powershell scripts to automate packaging, deployment and configurations tasks in an effort to improve efficiency.
Collaborate with software development teams to understand application requirements and dependencies
Implement best practices for version control, branching and merging strategies using Git
Facilitate traceability and code management
Manage software deployments using MECM, ensuring compliance with organizational standards and security policies
Conduct regular system audits to identify configuration drifts and implement corrective measures
Provide technical support and troubleshooting expertise to resolve deployment issues and system optimization
Submit and communicate changes as needed using change control methodology
Receive and respond to escalations from field support, DevOps teams and product team
Escalate issues to management, if necessary
Collaborate with team as well as cross functional team members daily
Helps promote an environment that cultivates teamwork
Provides guidance, creates processes and direction to operation engineers
Execute the Intuitive strategies in a cost effective and timely manner
Stay abreast of industry best practices in risk management techniques and integrate new methods/tools as appropriate
Create and maintain all aspects of documentation relative to responsibilities and processes
Create custom reports tracking environment and device performance
Work with process development team to implement and integrate new/improved process workflow
Manage and maintain Windows IoT systems at enterprise scale
Manage Windows system hardening
Manage software deployment through Microsoft Endpoint Configuration Manager and Intune
Document enterprise Standard Operating Procedures (SOP), Work Instructions (WI) and systems
As Subject Matter Expert, takes a leadership role on executing projects/initiatives
As required. conduct and host regularly scheduled meetings
Create and support PowerBI reporting
Be able to execute ad-hoc projects as assigned by management
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