Seasonal Client Service Associate

1 day ago

Martinsburg, United States Jackson Hewitt Tax Service, Inc. Full time

Responsive recruiter

Benefits:

  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
Your Purpose:Client Service Associates are the face of Jackson Hewitt Tax Service. They are the first person a client sees when they walk through the door, or the first person a client talks with when they call over the phone. Doing taxes is much more than filling in some forms. At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. The Client Service Associate is a very important part of the overall team

Flexible Schedules:
  • Day, Night & Weekend shifts are available
  • Full-time & Part-time positions
  • Seasonal positions with a chance to return year after year
What you'll do here:

As a Seasonal Client Service Associate, some of your job responsibilities will include providing excellent customer service, assisting with phone and emails, scanning documents, verifying identity, and assisting Tax Pros with client records.

Skills you'll need:
  • Passion for providing extraordinary customer service.
  • Excellent communication and interpersonal skills.
  • Experience working in a fast-paced environment.
  • Basic knowledge of computer functions.

Compensation: $13.00 - $16.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

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