Inside Sales and Customer Service Representative

Inside Sales and Customer Service Representative Nashville, TN Full Time Sign-on Bonus Company Health Insurance Program Access to 401K with Company Match Bonus Programs PTO and Vacation Days Great pay Fast Growing Company Room for Advancement Team Culture The Glass Doctor of Nashville is a local, family-owned and operated company serving the Nashville area for the last 12+ years. We are a full service glass company in a network of 250+ franchises across the United States and Canada providing service for auto, residential and commercial glass. We want our teammate's tenure here to be a positive experience and a bright spot in their career and offer supportive company culture that will lead to development growth and success for all the same way the company has grown Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. Inside Sales and Customer Service Representative As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities Meet or exceed monthly sales goals Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross?training in related positions Job Requirements Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of business software and spreadsheet applications Good organizational and time management skills Professional appearance and personality We are actively interviewing for this position Apply today and our hiring manager will follow?up Compensation: $17.00 $20.00 per hour Around here, were not just glass experts. Were skilled craftsmen, makers, doers, problem solvers. Were helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning a place where your ideas and expertise are valued above all. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently?owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (Franchisor) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisees employees; (2) supervise and control franchisees employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees. #J-18808-Ljbffr