Cashier/Receptionist

**Cashier/Receptionist**

Stevens Creek Hyundai, a proud new member of the DGDG family, is looking for talented service professionals to join their team. If you are looking for an exciting career with one of the top workplaces in the Bay Area- Apply Today DGDGs vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.

As a **Cashier/Receptionist**, you will foster and strengthen relationships with existing guests by providing a high level of customer service and work closely with team members in the Service, Parts and Sales Departments ensuring continuity in daily operations.

**Responsibilities**

* Answer guest calls and establish follow-up with service appointments

* Service appointment scheduling utilizing X-Time software

* Follow-up with appointment no-shows

* Contacting guests who are overdue for service

* Scheduling guests for Smog, VIN Verifications and Weight Certificates

* Cashiering Service and Parts guests including taking credit cards and cash payments

* Balancing transactions at the end of each day including the cash drawer

* Closing completed work orders

* Coordinate rental/loaner vehicles with guests using General Motors software

* Assisting with Extended Warranty submissions

* Scanning and filing documents

* Keeping a working inventory of office supplies for Service, Parts, Sales and Finance Departments

* Participate in team and process development sessions keeping positive relationships with teammates, service teams and dealership management

**Qualifications**

* At least one previous role based in customer service experience

* Excellent teammate with a collaborative attitude and eagerness to improve

* Prompt and courteous demeanor

* Positive and hardworking personality

* Strong computer skills

* Valid drivers license and clean driving record

**We set you up for success:**

We have an in-house training team and career paths for all positions with opportunities for growth and advancement.

* DGDG offers a 90-day sales training plan, with one-on-one support.

* Additional incentives to our volume-based pay plan for the first 3 months while you get up to speed in your new role.

**Industry-leading Benefits:**

* Medical, Dental, and Vision

* 401K with company match

* Flexible Spending Accounts

* Employee Assistance Program

* Employee Vehicle Purchase Program

**More about DGDG:**

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 900 strong and growing. Weve been named a Bay Area News Group Top Workplace for 11 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, best-in-class" dealership experience.

DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.

Be happy is much more than a slogan. Its a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And wed be happy if you joined us

**Apply for Cashier/Receptionist**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Highest level of education completed APPLICANT STATEMENT AND AGREEMENT: In the event of my employment to a position in this Company, I will comply with all rules and regulations of this Company. I understand that the Company reserves the right to require me to submit to a test for the presence of drugs in my system prior to employment and at any time during my employment, to the extent permitted by law. I also understand that any offer of employment may be contingent upon the passing of a physical examination. Further, I understand that at any time after I am hired, the Company may require me to submit to an alcohol test, to the extent permitted by law. I consent to the disclosure of the results of any physical examination and tests results to the Company. I also understand that I may be required to take other tests such as personality and honesty tests prior to employment and during my employment. I understand that should I decline to sign this consent or decline to take any of the above tests, my application for employment may be rejected or my employment may be terminated. I understand that bonding may be a condition of hire. If it is, I will be so advised either before or after hiring and a bond application will have to be completed. I hereby authorize the Company with which I have applied for employment to share my Application for Employment with other affiliated companies/employers, and hereby agree that all terms, conditions and/or agreements contained in this Applicants Statement and Agreement, or any other documents pertaining to my application for employment, shall be enforceable by me and by such other companies/employers (including their managers, employees and agents), even though I have not signed a separate Applicants Statement and Agreement for those other companies/employers. By signing below, I acknowledge that the Company may contact my previous employers and I authorize those employers to disclose to the Company all records and information pertinent to my employment with them. In addition to authorizing the release of any information regarding my employment, I hereby fully waive any rights or claims I have or may have against my former employers, their agents, employees and representatives, as well as other individuals who release information to the Company, and release them from any and all liability, claims, or damages that may directly or indirectly result from the use, disclosure, or release of any such information by any person or party, whether such information is favorable or unfavorable to me. I authorize the persons named herein as personal references to provide the Company with any pertinent information they may have regarding myself. I further understand that as a condition of employment, I may be required to complete additional documentation which would permit the Company and its designated investigative Consumer Reporting Agency to conduct an investigation of my background, which may include inquiry into my past employment, education, and activities, including, but not limited to, credit, criminal background information and driving record. ? I do not wish to receive a copy of the Investigative Consumer (background) Report at no cost, if the Company collects, assembles, evaluates, compiles, reports, transmits, transfers, or communicates information on my character, general reputation, personnel characteristics, or mode of living, for employment purposes, which are matters of public record, and does not use the services of an investigative consumer reporting agency. I also acknowledge that the Company utilizes a system of alternative dispute resolution which involves binding arbitration to resolve all disputes which may arise out of the employment context. Because of the mutual benefits (such as possible reduced expense and possible increased efficiency) which private binding ar