Customer Service Specialist

1 week ago


Kearney, United States Alliance Water Resources Full time

Description

Alliance Water Resources is a growing water contract operations company with an open Customer Service Specialist position in the Kearney, MO area.

Job Summary: This is varied general office work and field work. Under the direct supervision of the Office Manager & Local Manager, this job follows established guidelines.

Main responsibilities include, but are not limited to: Greet walk-in customers. Process bill payments; check, cash, and credit card. Assist with new customer registration. Open and sort the mail; processing all checks. Answer phones; assisting customers. Keep stocked inventory of office supplies. Assist other staff members with duties as needed. A person working in this job will need to work in the field regularly and be capable of assisting with:

Water meter reading, following a route with instruction of meter locations to be read. Read instructions and use a tablet or paper forms to collect information within the district area. Work with apps such as GIS, water meter data collection, and maintenance management systems. Interact with other employees, vendors, customers, and the general public. Requirements

High School Diploma (or equivalent) Valid Driver's License

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