Retail Sales Associate

1 month ago


West Chester, United States S and T Bank Full time

Work Location: 2 North Church StreetWest Chester, Pa 19380Work Hours:Monday - Thursday 9:00 am - 4:00 pmFriday 9:00 am - 6:00 pm(Must be flexible around branch hours)Function: Responsible for the delivery of exceptional customer service related to branch operations on the teller line in conjunction with sales and platform duties, including meeting assigned sales goals, in support of Individual and Branch production goals. Shared responsibility of duties is dictated by the business needs of the branch. Duties and Responsibilities: Completion of Frontline & Platform Training program as assigned by Consumer Bank training.Uses a combination of Computer Inquiry Systems, FOR LIFE sales skills, product knowledge, and knowledge of policies and procedures to successfully operate a customer service window in an efficient and accurate manner, providing exceptional customer service on a variety of transactions, including the following:Utilizing Computer Inquiry Systems to properly identify customers, verify authenticity of the requested transaction, and complete required steps to protect the customer and the bank from fraud (including, but not limited to verifying balances, placing holds, and documenting proper identification).Accepting deposits, verifying endorsements, and issuing receipts.Accepting checks or coupons for cashing, identifying customer, verifying endorsements and balances, and/or referring customers to branch management for authorization.Accepting savings deposits and withdrawals and performing related duties.Providing additional customer services, including bank money orders and other services.Accepting various loan payments or other types of payments.Balancing window cash daily.Performing ATM settlement where applicable.Assisting in vault balancing , where applicable.Uses the following key sales functions to deliver exceptional customer service and ensure complete customer satisfaction, while meeting and exceeding established sales goals:Profile customers to determine and recommend appropriate S&T loan and deposit products.Completes FOR LIFE Sales process and customer focused conversation with each customer, document notes in FOR LIFE guides.Successfully develops customer profiles and identifies their banking needs.Closes business and performs follow-up calls to ensure customer satisfaction.Builds warm but professional relationship with customers to help further define their needs and increase their loyalty to S&T Bank.Uses a complete understanding of the FOR LIFE process and a comprehensive knowledge of S&T policies and procedures to successfully identify add-on selling opportunities and make recommendations to customers based on their needs.Performs follow-up calls to new account customers to determine satisfaction and additional leads.Performs outbound calls as assigned by Branch Management within Tableau system to grow existing customer relationships and gain new customers.Participates in branch sales call campaigns, as needed.Performs data entry and prepares documentation to process new account customers and change existing accounts.Maintains existing accounts; answers questions and solves problems related to customer accounts and handles check orders for new and existing accounts when needed.Performs customer service duties as required, such as taking deposits, cashing checks, and processing withdrawals.Prepares loan applications using LOS software and coordinates loan document preparation. Maintains a good working relationship with bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization.Requires S.A.F.E. Act certification. Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act. This registration must be maintained annually in accordance with the S.A.F.E. Act.Assumes additional duties as required, such as, but not limited to balancing ATMs, processing deposits, etc.Physical DemandsOperates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18"-20" for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.EducationRequires a high school diploma or equivalent. ExperienceTwo to five years general and specialized experience. Successful completion of the retail training program required including CSR and RSA training programs.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Salary Range:$15.00 - $26.44


  • Retail Sales Associate

    3 months ago


    West Chester, United States AAA Mid Atlantic Full time

    Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longerapply now and take the next step towards a rewarding career! Work-Life Balance: + No Sundays: Enjoy...


  • Chester, United States Talbots Full time

    Talbots - Chester Commons [Sales Associate / Team Member] As a Retail Sales Associate at Talbots, you'll: Communicate professionally and in a timely manner with customers, associates and corporate partners; Be accountable for achieving productivity goals by using product knowledge using selling tools and available resources; Provide an exceptional selling...


  • West Chester, United States PetSmart Full time

    PetSmart, Inc. - 1115 West Chester Pike [Sales Associate / Team Member] As a Retail Sales Associate at PetSmart, Inc., you'll: Welcome customers to the store, facilitate an easy check out process as a cashier; Ensure the safety of all living pets in the stores, including fish, reptiles, birds, and small animals; Help the pet parents find exactly what they...

  • Retail Sales Associate

    7 months ago


    West Chester, United States IKEA Full time

    ) - Assisting customers and providing advice on the best solutions for their homes. - Keeping your sales floor tidy, priced and fully stocked to give customers a positive shopping experience. - Acting as an expert and consultant on a broad range of h Sales Associate, Retail Sales, Electronics, Cook, Lighting, Retail

  • Director Retail

    4 weeks ago


    West Chester, United States Qurate Retail Group Full time

    Position The Director, Retail for Frontgate has the primary responsibility to provide consistent and effective leadership and direction for all retail stores and their operations including Design Services and B2B sales. Ensure the highest level of Customer Service and workforce management to maximize revenues and meet future growth plans. This role is...


  • Chester, United States Kohl's Full time

    Kohl's - 2701 W Hundred Rd [Sales Associate / Team Member] As a Retail Sales Associate at Kohl's, you'll: Greet all customers and associates, assist in a friendly, courteous manner and adhere to the ""Yes We Can"" policy resolving customer's questions and requests; Greet and engage customer, request credit, explain savings, ask to complete the survey and...


  • West Chester, Pennsylvania, United States S and T Bank Full time

    Company OverviewS and T Bank is a leading financial institution committed to delivering exceptional customer service and providing innovative banking solutions.Job SummaryWe are seeking an experienced Retail Sales Associate to join our team. As a key member of our branch operations, you will be responsible for delivering exceptional customer service, meeting...

  • Retail Sales Associate

    3 months ago


    Port Chester, United States Floor & Decor Full time

    Floor & Decor - 130 Midland Ave [Sales Associate / Team Member] As a Retail Sales Associate at Floor & Decor, you'll: Acknowledge and greet customers with a positive attitude; Help customers find merchandise on the sales floor; Help customers get the needed items to complete their project; Answer customer questions; Keep the work area clean and safe; Be...


  • Chester, Illinois, United States Wal-Mart Stores , Inc. Full time

    **Job Summary:**We are seeking a highly motivated Retail Sales Associate to join our team at Wal-Mart Stores, Inc. in Chester, IL. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales goals.Key Responsibilities:Provide excellent customer service by...


  • West Chester, Ohio, United States OSL Retail Services Inc Full time

    About UsAt OSL Retail Services Inc, we're a dynamic people-centric company excelling in outsourced sales for North America's top Fortune 500 firms.What We OfferA competitive hourly rate of $25-$40 per hour, plus commission and bonusesThe potential to earn $40,000-$65,000 per year, or more, with uncapped commissionComprehensive benefits, including dental,...

  • Sales Associate

    3 months ago


    West Chester, United States Walmart Full time

    Walmart - 8288 Cincinnati Dayton Rd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...


  • West Springfield, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major retailers in your area. We handle product movement. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services’ team as a Retail...


  • Chester, Virginia, United States The Kroger Company Full time

    About The Kroger CompanyThe Kroger Company is one of the largest retail companies in the United States. As a leader in the grocery industry, we are dedicated to providing our customers with the best possible shopping experience.Job DescriptionWe are seeking a Retail Sales Associate to join our team. In this role, you will be responsible for assisting...


  • West Columbia, United States Camping World Full time

    Camping World - 3634 Fernandina Road [Sales Associate / Team Member] As a Retail Sales Associate at Camping World, you'll: Complete customer transactions using POS (point of sale) register systems; Provide excellent customer service; Consistently promote company programs including warranty sales and Memberships; Establish strong product knowledge and sell to...


  • West Columbia, United States American Freight Furniture Full time

    American Freight - JobID: 4b7a4435-aa81-48ac-881c-4db7968d9302 [Sales Associate / Team Member] As a Retail Sales Associate at American Freight, you'll: Identify customer needs and provide appropriate solutions using approved selling practices and guidelines; Meet associate performance standards consistently; Understand website navigation; Maintain current...


  • West Coxsackie, United States Camping World Full time

    Camping World - 12634 Route 9 W [Sales Associate / Team Member] As a Retail Sales Associate at Camping World, you'll: Complete customer transactions using POS (point of sale) register systems; Provide excellent customer service; Consistently promote company programs including warranty sales and Memberships; Establish strong product knowledge and sell to...

  • Retail Sales Associate

    3 months ago


    West Jordan, United States Big 5 Full time

    Big 5 - 2660 W. 3500 S. - [Store Associate / Team Member] As a Retail Sales Associate at Big 5 you'll: Perform sales and service throughout the store; Ensure a productive shopping experience for all customers; Propose add-on sales to customers; Answer telephones; Provide product descriptions; Retrieve and stock merchandise from storage areas; Clean and...


  • Chester, United States Talbots Full time

    Job Number: 23389 Position Title: Sales Associate External Description:What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also...


  • West Springfield, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major retailers in your area. We handle product movement. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services’ team as a Retail...

  • Retail Sales Associate

    2 months ago


    West Columbia, United States Floor & Decor Full time

    Floor & Decor - 3700 Fermandina Rd [Sales Associate / Team Member] As a Retail Sales Associate at Floor & Decor, you'll: Acknowledge and greet customers with a positive attitude; Help customers find merchandise on the sales floor; Help customers get the needed items to complete their project; Answer customer questions; Keep the work area clean and safe; Be...