Current jobs related to Customer Service Rep - Tulsa - Pratt Industries

  • Patient Services Rep

    4 weeks ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a day shift, full-time, South OBGYN Patient Service Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people:Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee...

  • Sr. Customer Service Rep II

    1 month ago

    Tulsa, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: Sr. Customer Service Rep II - Annuities (External) Sr. Associate, Customer Support (Internal) We are actively hiring Sr. CSR II's for the Annuities team at DXC! As a Sr. CSR II, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems for tracking, information gathering, and/or...

  • Patient Services Rep

    2 days ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a day shift, full-time, Radiology Administration Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company...

  • Patient Services Rep

    1 day ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a day shift, full-time, Radiology Administration Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people:Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company...

  • Patient Services Rep

    3 months ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a day shift, full-time, South OBGYN Patient Service Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee...

  • Customer Service Representative

    3 weeks ago

    Tulsa, Oklahoma, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: Sr. Customer Service Rep IIAt Futran Tech Solutions Pvt. Ltd., we are seeking a highly skilled and experienced Sr. Customer Service Rep II to join our Annuities team. As a Sr. CSR II, you will be responsible for handling customer service inquiries via telephone and/or email, resolving problems, and providing high-quality service to our...

  • Patient Services Rep

    7 days ago

    Tulsa, United States Ardent Health Full time

    Overview Join our team as a day shift, full-time, Radiology Administration Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with...

  • Patient Services Rep

    3 months ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a day shift, full-time, Neurology Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee...

  • Customer Service Rep

    2 weeks ago

    Tulsa, United States Oklahoma State University Medical Center Full time

    Under the direction of the Business Office Manager, the Customer Service Representative is responsible for providing customer service to patients over the phone or in person bringing all issues to a timely resolution. This position will represent OSU Medical Center in a professional manner through the display of a courteous and respectable attitude. Good...

  • Customer Service Representative II

    2 weeks ago

    Tulsa, Oklahoma, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: Sr. Customer Service Rep IIWe are seeking a highly skilled and experienced Sr. Customer Service Rep II to join our Annuities team at Futran Tech Solutions Pvt. Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via telephone and/or email, resolving problems, and maintaining quality...

  • Patient Services Rep

    3 months ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a day shift, full-time, Patient Services Rep (PSR) in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee...

  • Account Manager/Customer Service Representative

    1 week ago

    Tulsa, United States Ajilon Full time

    Ajilon - JobID: D996863C-B468-44CF-A504-02C92EE7B846 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...

  • Patient Services Rep

    3 months ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a day shift, full-time, Pain Management Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match,...

  • Patient Services Rep

    2 months ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a day shift, full-time, Pain Management Patient Services Rep in Tulsa, OK.Fulfilling your purpose begins here:People First, Always. Here's how we take care of our people:Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match,...

  • Patient Services Rep

    4 months ago

    Tulsa, United States Ardent Health Full time

    Overview Join our team as a day shift, full-time, Neurology Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match,...

  • Patient Services Rep

    3 months ago

    Tulsa, United States Ardent Health Full time

    Overview Join our team as a day shift, full-time, Patient Services Rep (PSR) in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match,...

  • Patient Service Rep

    4 weeks ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a days shift, full-time, Gastrology Clinic Patient Service Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people:Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match,...

  • Patient Service Rep

    4 months ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a days shift, full-time, Gastrology Clinic Patient Service Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match,...

  • Patient Services Rep

    3 months ago

    Tulsa, United States Ardent Health Full time

    OverviewJoin our team as a day shift, full-time, Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance...

  • Patient Service Rep

    4 weeks ago

    Tulsa, United States Ardent Health Full time

    Overview Join our team as a days shift, full-time, Gastrology Clinic Patient Service Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company...

Customer Service Rep

3 months ago

Tulsa, United States Pratt Industries Full time
Job Description

Competitive Pay / full-time, quicker benefits

Perks of Pratt?

•Insurance benefits within ONE MONTH of hire

•Upon Hire:Paid holidays

•6 months: PAID vacation days

Job Type: Full-time

Benefits:

•401(k)

•401(k) matching

•Dental insurance

•Disability insurance

•Employee assistance program

•Flexible spending account

•Health insurance

•Health savings account

•Life insurance

•Paid time off

•Parental leave

•Vision insurance

SUMMARY
Take and process orders and address all customer inquiries and complaints.

DUTIES AND RESPONSIBILITIES:
Place orders on timely basis for customer needs and plant production schedule

Process purchase orders

Manage and maintain the inventory levels on all required inventoried items

Update and maintain the required reports to customers on a daily basis

Forward confirmations - Order Acknowledgements, ASN, and COA's

Handle customer complaints, questions and follow-up with appropriate internal/external personnel as required.

Maintain customer files

Process new items, collecting completed New Item Checklist (NIC) documentation and implementing NIC meeting for approval before new items can be produced

Coordinating/Processing paperwork for tooling (cutting die/print plates) to be ordered/received

Record and distribute customer order changes

Coordinate accounting credit forms for approval

Assist sales personnel as needed on customer accounts

Run all appropriate reports for the day and review for correctness

Adhere to daily machine schedule. Make recommendations for optimizing the schedule to meet cost, quality, delivery and service goals.

Communicate with necessary supervision to avoid problems between plant and customer

Develop working relationship with all other plant department employee/managers.

Implement, maintain, and support all company policies and procedures, including safety program, and good housekeeping.

Additional duties may be assigned by management.

EDUCATION and/or EXPERIENCE
High school diploma or GED
Five years' experience in a manufacturing environment
Candidates are PREFERRED who offer the following:
Experience in the corrugated container industry
Computer literate (MS Excel and MS Word)

LANGUAGE SKILLS
Excellent communication skills. Able to read and interpret documents such as sales, business and performance reports, operating and maintenance instructions, training and procedure manuals. Ability to write business reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to solve a variety of problems and deal with situations where limited information or standardization exists.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, divide in all units of measure. Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.

TECHNICAL SKILLS
Computer literate (MS Office including Word and Excel), data entry skills
Application knowledge of products and production processes
Quality standards - both ISO and QS

PHYSICAL DEMANDS
The employee is regularly required to stand, walk, and talk or hear. The employee is sometimes required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.

While performing the duties of this job, the employee is regularly exposed to moving equipment in the work area. The employee is sometimes exposed to wet and/or humid conditions, along with hot and cold temperatures depending upon the season. The noise level in the work environment is usually loud.

LEADERSHIP ATTRIBUTES
The individual must posses the following:

Superior time management skills including the ability to manage multiple issues concurrently and the ability to lead an effective and efficient meeting.

Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution.

Excellent employee relations skills including being an active listener, understanding how to appraise personnel, applying both positive and corrective feedback, being able to resolve conflicts directly or by involving HR when necessary, understands and demonstrates positive motivational skills including coaching and delegation techniques.

Demonstrate confidence including providing a consistent leadership style with an acceptable level of professional assertiveness.

Professional appearance to support his/her role as a managerial representative of the company.

PERFORMANCE MEASUREMENTS
The performance of the CSR will be measured as follows:

Operating standards - the employee will need to meet or exceed the Operating Standards in the areas of sales, customer service, quality, cost, safety, customer satisfaction and productivity. Such standards will be set annually and communicated to the Customer Service Manager.

Personal growth - while the company will provide the tools to assist the CSR to grow professionally the responsibility for moving forward lies with the individual. Each year there will be goals developed and agreed to by the GM and his/her superior.
Employee relations - through observations the CSR will be evaluated regarding his/her skills and advancements in the areas of motivational techniques and results, positive and corrective/constructive feedback, subordinate development and creating a positive work environment.

Creativity - this will be evaluated by how active the CSR is in participating in advancing the business through new and innovative ideas.

Additional Information

Pratt Industries is America's 5th largest paper and packaging company with more than 9,000 highly skilled green collar employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than twenty states. The company operates several of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest.

Pratt Industries offers competitive compensation plans with incentive opportunities, full benefits package including medical, dental, vision, life, disability, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation, paid holidays, and childbearing and parental leave.

Pratt Industries is an Equal Opportunity/Affirmative Action Employer - M/F/V/D

EEOC Statement

Pratt Industries provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.