Senior Benefits Specialist
1 month ago
SENIOR BENEFITS SPECIALIST, TALENT SERVICESLinkedIns Talent (HR) Services team is seeking an HR Analyst with a strong Benefits Operations background. You will work with our Benefits Operations Analysts team and Benefits Program Managers within the Benefits COE to deliver LinkedIn employees an exceptional employee experience. In this role, you will have direct interaction and engagement with employees, HRBPs, Legal & ER and People Managers. You will be a key player in representing and cultivating LinkedIns culture and helping Talent Services meet our employee experience goals.RESPONSIBILITIESManages the day-to-day Benefits policies and operational support for employees as primary Benefits contactResponds to Tier 1 and Tier 2 Benefits inquiries and supports escalationsRepresents Benefits team as subject matter expert in specific Benefits areasTroubleshoot enrollment and eligibility issues and resolve with appropriate vendorsResponds to policy requests such as leaves of absence, time off, etc.Identifies opportunities to improve existing processes leveraging technology where possibleUpdates the Global Benefits Portal ContentManages Workers Compensation process.Administers disability/leave related programs, policies, and procedures.Manages various stakeholder relationships with LinkedIn Legal, Employee Relations, external LOA Administrator and others to ensure the success of the day-to-day activities of LinkedIns Disability/Leave of Absence administration.Manages return-to-work processes, accommodation requests, internal/external documentation, internal/external communications, status management, and reporting/tracking.Conducts one-on-one conversations with employees and managers to advise on benefits programs as neededAssists with 401(k) administration, reporting and auditingOversees the operational support for benefits and perks programs including Education Reimbursement, PerkUp and othersManages operational support requirements when new programs or benefits are rolled out by the Benefits COEIdentifies Tier I trends to determine Benefits development needs and assess appropriate solutionsPartners with the Benefits team on ad-hoc projects, open enrollment and employee communications.Contributes to improvement of processes and assist benefits team with outsourcing or streamlining benefits administration where possible.Supports the delivery of our self-service strategy through the continued development and improvement of our employee facing Tier 1 support contentDrives service delivery goals through effective use of our ServiceNow case management toolWorks on projects and data analysis as needed:BASIC QUALIFICATIONS4+ years of experience in benefits administration2+ years of leave of absence experience with FMLA, Short & Long-Term Disability and ADAPREFERRED QUALIFICATIONSExperience with ServiceNow and Workday or related Benefits SystemsExperience using case management tools to track and measure team performanceExperience in a customer service roleExperience administering leaves of absenceExperience in fast paced environmentsHighly organized, diligent about prioritizing projects, and capable managing complex processesExperience with high-growth company building tools and processes#J-18808-Ljbffr
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Payroll and Benefits Specialist
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