Night Auditor

1 month ago


Willowbrook, United States Crowne Plaza Burr Ridge Full time
Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today

Responsibilities

•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
•Make sure every hotel guest has a pleasant stay
•Process additional administrative, bookkeeping. and accounting procedures as required
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

•Some college is preferred but a high school diploma or equivalent is required
•Must be computer proficient; experience with accounting or reservation software is a bonus
•Flexible overnight hours are required
•Experience in the hospitality industry or guest services is preferred, but not required
•Outstanding communication skills and excellent customer service skills are required