Storage Facility Manager
3 weeks ago
$37,923 to $50,000 Annually
As a Storage Unit Manager, you will be responsible for the day-to-day operations of our storage facility. You will play a crucial role in maintaining a clean, safe, and customer-friendly environment while ensuring efficient and smooth operations. The ideal candidate will have excellent communication skills, exceptional organizational abilities, and a customer-centric approach.
Overview of responsibilities:
Customer Service:
Greet and assist customers in a friendly and professional manner.
Address customer inquiries, concerns, and complaints promptly and effectively.
Maintain a high level of customer satisfaction through exceptional service.
Facility Operations:
Oversee the daily operations of the storage facility.
Ensure the security and cleanliness of the facility.
Monitor access control systems and security measures.
Maintain accurate records of storage unit rentals and occupancies utilizing StoreEdge.
Leasing and Marketing:
Manage the leasing process, including rental agreements, payments, and lease renewals.
Promote and sell storage units to potential customers.
Utilize effective sales techniques to meet occupancy and revenue goals.
Financial and Administrative Management:
Assist in managing the facility budget.
Maintain accurate and up-to-date records using the company's management software, StoreEdge.
Process payments, issue receipts, and manage customer accounts.
Prepare and submit regular reports to the regional or corporate office as required.
Maintenance and Repairs:
Assist in coordination of maintenance and repairs to ensure the facility is in optimal condition.
Schedule routine inspections and address any issues promptly.
Compliance and Safety:
Ensure compliance with all local, state, and federal regulations.
Implement safety protocols and emergency response procedures
Education and Training:
Highschool diploma or GED
Knowledge and Experience:
2+ years experience working in Storage Facilitation required
Strong customer service skills.
Experience in StorEdge Software a plus
Knowledge of Fair Housing Laws
Experience in sales
Skills and Abilities:
Reliable transportation
Valid Drivers License
Ability to communicate effectively
Excellent time management skills
Attention to Detail
Confidentiality
Microsoft Office
Compensation and Benefits:
Paid Time Off (PTO),
Health, Dental, & Vision,
401K and 401K 3% Match, Major Holidays
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