Compliance Manager

4 weeks ago

Pendleton, United States Wildhorse Resort and Casino Full time
Wage Range: $70K-$110K

OPEN UNTIL FILLED 2nd CLOSING DATE: APRIL 30, 2024

JOB SUMMARY:

Responsible for working closely with the resort and gaming management staff to ensure that all internal controls, Title 31, gaming compact regulatory measures, and non-gaming procedural policies are followed. Responsible for supervising compliance staff in the performance of these duties.

ESSENTIAL JOB FUNCTIONS:

  1. Ensure customer service and satisfaction, both internal and external, through prompt, efficient, and professional service while being courteous and respectful.
  2. Comply with regulatory laws, codes, employee handbook, department policy, procedures, etc.
  3. Will investigate and respond to all Gaming Commission exception reports, and may submit written findings to the CEO, Casino General Manager, Department Director(s), or the Gaming Commission.
  4. Effectively ensure successful communication of findings and establish corrective steps with both management and employees. Educate, inform, correct, clarify, and enforce while establishing strong partnerships with WRC leadership and teams.
  5. Monitor the correction and implementation of all procedures identified in Exception Reports and report areas of conflict to the CEO and General Manager.
  6. Facilitate the ongoing training of internal controls and Title 31 for each department.
  7. Oversee the review and audit of each department to assure knowledge and compliance with internal controls and Title 31.
  8. Routinely apply problem-solving skills as many compliance issues have no straightforward solution and therefore there may be a need to find ways of complying with rules and regulations without negatively affecting WRC's operations.
  9. Demonstrate a high moral integrity and confidentiality to promote the importance of complying with all rules and regulations.
  10. Prepare, review, and edit detailed reports. Review and collate background documentation from a variety of sources to identify key themes and issues.
  11. Conduct/assign investigations to identify and gather evidence about incidents such as theft, fraud, missing cash, variances, employee misconduct, etc., and will perform in-depth open-source searches on investigative targets, review financial documents, analyze documentary evidence, including reviewing video surveillance footage, and assist with interviews.
  12. Design adjustments of internal controls within the established procedures for presentation and approval of the Casino General Manager, CEO, and the Gaming Commission.
  13. Prepare and administer the annual department budget consistent with fiscal policies.
  14. Prepare an annual work plan, outlining measurable goals and strategies for compliance. Provide reports as directed.
  15. Promote a clean, safe, and healthy work environment for employees and guests. Promptly report all concerns to the Supervisor.
  16. Promote effective communication with supervisors, co-workers, and subordinates through regular staff meetings, co-worker/management/supervisor team meetings, and other forms of communication.
  17. Participate and attend designated meetings, training, activities, etc. as directed.
  18. Participation and development of a Tribal member workforce.
  19. Ensure that the operation of equipment, tools, and materials is handled safely.
  20. Supervision of staff to include hiring, scheduling, leave approval, performance counseling and evaluation, orientation, and staff training and development.
  21. Read and interpret laws and regulations.
  22. Other related issues as assigned by the CEO.
PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience -a clean and cared-for resort.

SUPERVISORY AUTHORITY:
  1. Compliance and Internal Audit staff.
SIGNATORY ABILITY:
  1. Personnel and purchasing procedures.
  2. WRC gaming and non-gaming regulations and procedures.
ACCESS TO SENSITIVE AREAS:
  1. All areas of Wildhorse, with Department Director notification.
MINIMUM QUALIFICATIONS:
  1. High school diploma/GED required and a Bachelor's degree in Accounting, Gaming Management, or related field, OR eight (8) years of management experience, preferably in Indian gaming, and equivalent work experience in a closely related field with equal responsibilities.
  2. Five (5) years of casino audit experience, preferably in Indian gaming.
  3. Four (4) years of supervisory experience.
  4. Two (2) years of investigative or auditing experience that can withstand legal scrutiny.
  5. Knowledgeable of the Indian Gaming Regulatory Act, Title 31 Code, and generally accepted accounting principles.
  6. Working knowledge of creating and monitoring an annual budget.
  7. Must have skills in researching data, identification of matters of concern, and recommending appropriate action. Must be able to relay recommendations clearly and concisely.
  8. Experience preparing, reviewing, and providing detailed, clear, and concise reports showing sound research and analytical skills to identify and collate information from multiple sources.
  9. Computer skills to work independently with word processing, spreadsheets, databases, email, and various software programs/systems.
  10. Strong communication skills: efficient verbal skills to exchange information; good auditory acuity to communicate with others; Provide information in writing that is clear, concise, and appropriate to the task; demonstrate exceptional interpersonal skills and ability to work effectively with others.
  11. Work/sit for long periods at work/computer station and perform the repetitive motion of arms, wrists, and fingers; and at times, move throughout a smoke-filled environment.
  12. Flexible scheduling and ability to work various hours, days, and shifts.
  13. Exhibit a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
  14. Requires a Primary Management Gaming License clearance.
  15. Must be at least 21 years of age.

  • Associate Manager

    2 weeks ago

    Pendleton, United States Abby's Pizza Full time

    Job DescriptionJob DescriptionThe Associate Manager's primary responsibility is to assist in the management and direction of daily operations of an Abby’s Restaurant, and to assure quality food, sanitation, and customer service. They are also responsible for supervision of all restaurant personnel and performance of administrative functions in the...

  • Clinic Nurse Manager

    7 hours ago

    Pendleton, United States Chi Full time

    Overview CHI St. Anthony Hospital is a 25 bed licensed for 49 faith-based acute care level four trauma critical access hospital and healthcare campus serving the Pendleton Oregon area for more than 100 years. We are committed to the highest quality of patient care and safety; and to strengthening our community through wellness education. CHI St. Anthony...

  • Manager of the Accessibility Resource Center

    3 weeks ago

    Pendleton, United States State of South Carolina Full time

    Job Responsibilities Tri-County Technical College invites applicants to the role of Manager of the Accessibility Resource Center for our Pendleton Campus. Reporting to the Director of Student Support. The Manager for Accessibility Resource Center is responsible for managing in a multi-campus environment the planning and implementation of programs and...

  • Manager of the Accessibility Resource Center

    1 week ago

    Pendleton, United States State of South Carolina Full time

    Job Responsibilities Tri-County Technical College invites applicants to the role of Manager of the Accessibility Resource Center for our Pendleton Campus. Reporting to the Director of Student Support. The Manager for Accessibility Resource Center is responsible for managing in a multi-campus environment the planning and implementation of programs and...

  • Production Manager

    3 weeks ago

    Pendleton, United States Atkore Full time

    Production ManagerWho we are:Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety...

  • Plant Manager-Pendleton Oregon

    4 weeks ago

    Pendleton, United States Atkore International Group Full time

    Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure...

  • Plant Manager-Pendleton Oregon

    3 weeks ago

    Pendleton, United States Atkore Full time

    Plant ManagerWho we are:Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world.With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and...

  • housing management assistant

    1 month ago

    Camp Pendleton, United States U.S. Marine Corps Full time

    You will plan, organize, and perform work required to ensure proper customer service and compliance with appropriate mandates of the housing program. You will perform standard housing management functions that compose several segments of a broader project or program assignment. You will receive and process complaints and related investigations concerning...

  • Plant Manager-Pendleton Oregon

    3 weeks ago

    Pendleton, United States Atkore Full time

    Plant ManagerWho we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and...

  • Housing Management Assistant

    1 week ago

    Camp Pendleton, United States U.S. Marine Corps Full time

    **Duties**: - You will plan, organize, and perform work required to ensure proper customer service and compliance with appropriate mandates of the housing program. - You will perform standard housing management functions that compose several segments of a broader project or program assignment. - You will receive and process complaints and related...

  • Store Supervisor

    4 weeks ago

    Pendleton, United States Taco Bell - Pendleton Full time

    Taco Bell - Pendleton is looking for a full time or part time Store Supervisor for our location in Pendleton, OR. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance...

  • Taco Bell

    2 weeks ago

    Pendleton, United States Seasoned Full time

    Taco Bell - Pendleton is looking for a full time or part time Store Supervisor for our location in Pendleton, OR. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance...

  • Taco Bell

    4 weeks ago

    Pendleton, United States Taco Bell Full time

    Taco Bell - Pendleton is looking for a full time or part time Store Supervisor for our location in Pendleton, OR. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance...

  • housing management specialist

    2 months ago

    Camp Pendleton, United States Department Of The Navy Full time

    Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not...

  • Mis Service Desk Supervisor

    2 weeks ago

    Pendleton, United States Wildhorse Resort and Casino Full time

    WAGE RANGE: $45K-$85KOPEN UNTIL FILLED 1ST CLOSING DATE: TUESDAY, JUNE 4, 2024JOB SUMMARY The Service Desk Supervisor's role is to oversee the Service Desk Technicians and ensure that end users receive quality service.They are responsible for maintaining day-to-day operations in a 24/7/365 environment.They manage incoming requests, including prioritizing,...

  • Finance Controller

    4 weeks ago

    Pendleton, United States Wildhorse Resort and Casino Full time

    Wage Range: DOE-DOQOPEN UNTIL FILLED 1ST CLOSING DATE: APRIL 26,2024ESSENTIAL JOB FUNCTIONS:Ensure internal/external customer satisfaction through prompt, efficient, and friendly service while promoting standards through courteous and respectful behavior. Oversees all Finance departments, including Accounting, Cage, and Soft Count. Work with finance...

  • Finance Controller

    2 months ago

    Pendleton, United States Wildhorse Resort and Casino Full time

    Wage Range: DOE-DOQOPEN UNTIL FILLED 1ST CLOSING DATE: APRIL 26,2024ESSENTIAL JOB FUNCTIONS:Ensure internal/external customer satisfaction through prompt, efficient, and friendly service while promoting standards through courteous and respectful behavior. Oversees all Finance departments, including Accounting, Cage, and Soft Count. Work with finance...

  • Finance Controller

    1 week ago

    Pendleton, United States Wildhorse Resort and Casino Full time

    Wage Range: DOE-DOQOPEN UNTIL FILLED 1ST CLOSING DATE: APRIL 26,2024ESSENTIAL JOB FUNCTIONS:Ensure internal/external customer satisfaction through prompt, efficient, and friendly service while promoting standards through courteous and respectful behavior. Oversees all Finance departments, including Accounting, Cage, and Soft Count. Work with finance...

  • Electromagnetic Spectrum Manager

    7 days ago

    Camp Pendleton, United States Trillion Technology Solutions Full time

    Job DescriptionJob DescriptionThe RoleThe Electromagnetic Spectrum Manager (ESM) is responsible for the planning, managing, and optimizing the use of electronic spectrum for all spectrum-dependent systems in support of MCTSSA and Marine Corps System Command. Using the existing policies and procedures, the ESM's roles will include advising the staff on...

  • Taco Bell

    2 months ago

    Pendleton, United States Seasoned Full time

    Taco Bell - Pendleton is currently hiring a full time or part time Restaurant Supervisor for our Pendleton, OR location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Pendleton in order to achieve customer satisfaction, quality...