Quality Manager

3 weeks ago

Canton, United States CareerBuilder Full time

Job Description

Job Description

SUMMARY OF FUNCTIONS:
The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organizations products and/or development processes.

MAJOR DUTIES AND RESPONSIBILITIES:
Hires and trains quality assurance staff.
Oversees the daily workflow and schedules of the department.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
Identifies and sets appropriate quality standards and parameters for products.
Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
Coordinates product testing processes.
Participates in product testing.
Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
Reviews client, customer, and user feedback.
Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
Performs other duties as assigned.

REQUIREMENTS:
Bachelors degree in Business, Engineering, or field related to the products being developed required.
Three (3) to five years of experience in related field required with supervisory experience a plus.
Strong supervisory and leadership skills.
Strong working knowledge of quality systems, processes and problem solving tools such as APQP, SPC, 8D, Six Sigma, process development and improvement plans.
Ability to read and understand product specifications and blueprints.
Able to use inspection gages such as micrometers, calipers and indicators,
Able to analyze data and present and create reports.
Able to support organizations Quality Management systems in line with standards.
Proficient user of Microsoft Office (Excel, Outlook and PowerPoint)
Highly organized and time conscious
Possess strong analytical aptitude
Self-motivated and results oriented.
Proficient computer skills with the ability to learn new software
Customer focused
Strong time management and organizational skills
Ability to multi-task and to work in dynamic business environment; Adaptable to change
Self-motivated and results oriented; Ability to use judgement and make decisions independently
Teamwork oriented to resolve problems and achieve goals
Excellent listening, verbal and written communication skills
Fluent in English with advanced reading and writing skills
German and/or Portuguese Language skills would be a plus.
Visa holders/English as Second Language (ESL) individuals must take TOEFL exam and score above passing grade.

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