Business Analyst Expert

HBITS-05-13140

Agency Name: Justice Center for the Protection of People with Special Needs

Project/Program Name: Vulnerable Persons Central Register (VPCR)

Provide a short description of the Position: The Justice Center for the Protection of People with Special Needs is a New York State agency which was created in June, 2013 by the "Protection of People with Special Needs Act. The Justice Center provides oversight for facilities across the state responsible for the care of individuals with special needs. The Vulnerable Persons Central Registry (VPCR) is a case management system which was developed for the Justice Center using Siebel CRM technology to track intake of incidents and allegations of abuse and neglect as well as the investigations, prosecution, adjudication, and oversight and monitoring resulting from these incidents. The Justice Center is responsible for identifying business requirements for all VPCR enhancements.

Provide a complete list of the day-to-day tasks to be performed by the Selected Candidate:

Documenting as-is business processes

Eliciting requirements from stakeholders

Facilitating stakeholder meetings to elicit feedback

Documenting to-be business processes

Documenting business requirements

Participating in JADD sessions

Gathering and analyzing data to justify business need

Developing project business cases

Performing other general business analysis tasks as needed

Job Title: Business Analyst

Skill Level: Expert

Target Start Date: 12/26/2023

Engagement Length in Months: 30

Is this a Full or Part-Time Position: Full-Time

What are the daily work hours: 8:30am-5:00pm

Where is the physical work office located: 161 Delaware Ave, Delmar, NY 12054

Is telecommuting allowed for this position: Yes

If YES, note if negotiable or list the percentage allowed/number of days allowed per week: 50%

What is the format of the Candidate interview: Webcasting

If Webcasting, is Candidate required to be on camera: Yes

What type of software is typically used by the Agency: Oracle Siebel CRM

What type of hardware is typically used by the Agency: Laptops, VDI, Desktop

Position Mandatory Qualification: Business Analyst

Position Job Title: Business Analyst

Position Job Title Description: 84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Position Skill Level: Expert

Position Skill Level Description: Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.

Qualifications

List all the Position Requested Qualifications:

84 months experience leading elicitation sessions using variety of requirements gathering methods such as interviews, documentation analysis, surveys, site visits, business models with executives, managers, developers and subject matter experts.

60 months experience creating process and value stream models to support the understanding of the "as-is state and development of a "to-be process.

60 months experience evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

36 months experience evaluating business processes and working with business users to gather requirements for Case Management application that supports a combination of human tasks and electronic workflow including case lifecycle, activities and tasks, storing related documentation, and managing stakeholder communication.

60 months experience writing reports, preparing business cases, and presenting information to leadership and/or other stakeholders.

Resume

Master's Degree in Computer Science or related field

36 months experience working on Change Management strategies, plans, and activities designed to prepare and support people to adopt to changes in business processes, systems and technology, and organization structures.

Bachelor's Degree

Business Analyst Certification (CBAP, CCBA, ECBA, PBA, or comparable)

Copy of certification

Are there additional security requirements for the Authorized User: No

Will additional training potentially be required during the Engagement: No

What type and/or manner, of knowledge transfer is requested during the Engagement: Consultants are expected to provide knowledge transfer to unit staff as part of their duties; including mentoring state staff, preparing process documentation, etc.

Is travel anticipated during the Engagement: No
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