Retail Customer Experience Coordinator

2 weeks ago


Denver, United States Marshalls Full time

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 1270 || 2730 S Colorado Blvd || Denver || CO || 80222

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $19.29 to $19.79 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

Applications for this position are always accepted.

Were reinventing retail and helping people discover that next find thats going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, thats what its like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each others differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marshalls Store 1270 || 2730 S Colorado Blvd || Denver || CO || 80222



  • Denver, Colorado, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, leading by example, and maintaining a clean and organized store.Key ResponsibilitiesCreate a positive internal and...


  • Denver, Colorado, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCreates a...


  • Denver, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Ambassador

    4 weeks ago


    Denver, Colorado, United States Allbirds Retail Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Ambassador to join our team at Allbirds Retail. As a Retail Ambassador, you will be responsible for delivering an exceptional customer experience through quality, personalized engagement.Key ResponsibilitiesCustomer Experience: Provide all customers with a high-quality and...


  • Denver, Colorado, United States Marshalls Full time

    Customer Experience Coordinator at MarshallsAs a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and creating a positive store culture. Your responsibilities will include:Key Responsibilities:Role model established customer experience practices with internal and external customersSupport and...


  • Denver, Colorado, United States SAS Retail Services Full time

    We're seeking a detail-oriented individual to join our team as a Reset Merchandiser at SAS Retail Services. In this role, you'll play a crucial part in ensuring that retail stores have the best opportunities for optimal sales by displaying and moving products effectively.Key Responsibilities:Coordinate product movement and display at retail storesWork...


  • Denver, Colorado, United States Marshalls Full time

    Customer Experience Coordinator at MarshallsAs a Customer Experience Coordinator at Marshalls, you will play a key role in delivering exceptional customer service and creating a positive store culture. Your responsibilities will include:Key Responsibilities:Modeling established customer experience practices with internal and external customersSupporting and...


  • Denver, Colorado, United States Serendipity Labs Full time

    About Serendipity LabsWe are a business that creates a unique corporate workplace experience. Our goal is to provide flexible and comfortable work environments for businesses of all sizes. We pride ourselves on delivering 5-star service and creating a community through events and member engagement.Job Title: Customer Experience CoordinatorWe are seeking a...


  • Denver, Colorado, United States LaCrosse Footwear Full time

    {"title": "Retail Sales Associate", "description": "About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at LaCrosse Footwear. As a brand ambassador, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive store environment.Key...


  • Denver, Colorado, United States Serendipity Labs Full time

    About Serendipity LabsAt Serendipity Labs, we pride ourselves on creating a business that extends the corporate workplace. We provide flexible workplace solutions and have created a national network of safe, comfortable, well-designed, and professional work environments for businesses of all types and sizes. Our team is dedicated to delivering exceptional...

  • Retail Representative

    3 months ago


    Denver, United States SAS Retail Services Full time

    Join our dynamic team as a Merchandising & Product Demonstration Specialist! In this multifaceted role, you'll excel in merchandising, sales, and product demonstrations. We seek a candidate adept at fostering relationships with store management, engaging customers, boosting product brand awareness, and thriving in independent work environments. If you're...


  • Denver, Colorado, United States Canada Goose Full time

    {"Job Title": "Seasonal Retail Associate", "Job Description": "Unlock Your Potential with Canada GooseAt Canada Goose, we're on a mission to inspire and enable all people to thrive in the world outside. As a Seasonal Retail Associate, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and driving sales...


  • Denver, Colorado, United States Serendipity Labs Full time

    About Serendipity LabsWe are a leading provider of flexible workplace solutions, creating a national network of safe, comfortable, and well-designed work environments for businesses of all types and sizes. Our team is dedicated to delivering exceptional customer service and creating a community-driven atmosphere.Job SummaryWe are seeking a highly organized...


  • Denver, Colorado, United States Bonobos Full time

    {"title": "Retail Sales Associate", "description": "About BonobosWe are a menswear brand known for our exceptional fit and personalized retail model. Our mission is to make fits and connections that inspire people to be themselves.Job SummaryWe are seeking a Retail Sales Associate to join our team at our Guideshop in Cherry Creek. As a Guide, you will be...


  • Denver, Colorado, United States Serendipity Labs Full time

    About Serendipity LabsWe are a dynamic and innovative company that provides flexible workplace solutions to businesses of all sizes. Our mission is to create a network of safe, comfortable, and well-designed work environments that foster productivity and collaboration.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our...


  • Denver, Colorado, United States Serendipity Labs Full time

    About Serendipity LabsWe are a business that extends the corporate workplace, providing flexible solutions and a national network of safe, comfortable, well-designed, and professional work environments for businesses of all types and sizes.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Experience...


  • Denver, Colorado, United States Serendipity Labs Full time

    About Serendipity LabsAt Serendipity Labs, we pride ourselves on creating a business that extends the corporate workplace. Our flexible workplace solutions have earned us a reputation as a trusted partner for companies of all sizes. We provide safe, comfortable, and well-designed work environments that foster productivity and collaboration.Job SummaryWe are...


  • Denver, Colorado, United States YETI Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Experience Guide. As a key member of our store team, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our customers.Key ResponsibilitiesRepresent the YETI brand by authentically...


  • Denver, Colorado, United States SAS Retail Services Full time

    Why SAS Retail Services?As a Retail Associate with SAS Retail Services, you'll be part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area. Our team members make a difference by ensuring the latest brands and products are where they need to be.**What We Offer*** Competitive hourly wage of...

  • Retail Ambassador

    3 months ago


    Denver, United States Allbirds Retail Full time

    Denver, CO | Retail Team | Reports to the Cherry Creek Store Leader Who is Allbirds? At Allbirds, we're on a mission to prove that comfort, good design and sustainability don't have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our...