Global Account Director

Overview Join to apply for the Global Account Director role at Adobe ColdFusion. Adobe is driving our next phase of growth by building deep and dynamic partnerships with our most strategic enterprise accounts. We are investing our best thinking and resources to help our clients reinvent their customer and employee experiences, rationalize their business operations and technologies, and accelerate their rate of innovation to meet future challenges. What You'll Do Establish and lead 3+ year joint account strategy and roadmap with the assigned account Define and build an effective joint governance model ensuring alignment and sponsorship across the account Develop and maintain strategic relationships with customer and Adobe executives to support priority initiatives and long-term account growth Lead the communications of business performance and associated value to the business and IT team members Drive the adoption of Adobe products and innovations within the account through thoughtful development of business cases that map back to customer priorities and the detailed strategy Grow revenues across the business (software, services, and support) Lead and mentor a global account team of 20+ people with a goal of ensuring the customer is realizing value from their investment in Adobe Orchestrate the account life cycle globally from vision setting and strategy development through sales and post-sales implementation, and ultimately consumption Establish an account-specific framework to identify, evaluate, and complete opportunities to co-innovate in order to address emerging market needs Coordinate critical customer-facing activities including executive engagement, company visits, briefings, and ideation workshops Ideate with, and support, Adobe marketing functions to drive engagement and events for the account What You Need To Succeed Successful engagement will be defined by long-term retention of the base, growth in global revenues, increasing customer satisfaction, and successful execution of co-innovation initiatives Relevant industry expertise demonstrated through thought leadership Deep experience in both the Software and Services business models either directly or through the partner channel with the confirmed ability to structure and negotiate large, multi-faceted agreements Experience leading teams of at least 10 people across multiple regions on sophisticated accounts with executive relationships Proven success leading and delivering on enterprise engagements either internal or through a consultancy A background in enterprise transformation and change management with referenceable supporting examples Experience leading successful digital transformations for marketing organizations paired with knowledge of the technologies and tactics needed to effectively perform Deep knowledge of digital transformation trends in the industry and Adobes position relative to those trends Experience in developing and driving adherence to a multi-layered governance model supporting multiple business functions and IT with engagement across executives, management, steering committees, and PMO functions Practical knowledge in developing GTM plans between enterprise organizations An understanding of the competition and how we are positioned against them A creative, problem-solving approach to evolving business challenges Competence and influencing strategies for leading teams in highly matrixed organizations Job Requirements 15+ years of validated experience in the professional services industry and multi-solution SaaS sales experience Experience managing large professional services accounts (sell to, sell with, sell through motions) Minimum 15 years of solution sales to Marketing, IT, and LOB with a consistent track record of performance 8+ years of proven track record directly leading a successful team of at least 5-10 people Outstanding executive presence and presentation skills, with the ability to converse with, encourage and engage C-level executives Exceptional written communication and analytical skills Ability to work optimally in a team setting, acting as a liaison with all other organizations within Adobe including Sales, Services, Support, Product & Marketing Strong understanding of existing and emerging marketing technologies Willingness to travel up to 50% Compensation and Notices Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $244,300 -- $434,750 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. California State-Specific Notices: Fair Chance Ordinances. Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances. Colorado Application Window Notice. If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts Massachusetts Legal Notice. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. #J-18808-Ljbffr