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Quality Assurance Coordinator

3 months ago

Huntsville, United States WellStone Full time
WellStone is North Alabama's most comprehensive behavioral healthcare provider serving over 13,000 persons a year throughout Northern Alabama, with offices in Huntsville and Cullman. We are a non-profit community organization that offers a wide range of services for every phase of life, from children to older adults.

We're hiring for a Quality Assurance Coordinator to play an essential role in maintaining the standards of services within our organization. By overseeing the implementation of quality assurance policies and procedures, this position ensures that the company's offerings of services meet both internal guidelines and regulatory requirements.

What we're looking for:

  • Master's degree in counseling, psychology or related field
  • Licensed as LPC, LICSW, or LMFT to have the ability to sign off on clinical staff documentation
  • Minimum of two (2) years' experience in quality management. Experience in support of mental health/substance abuse services is a preferred
  • Demonstrated skills in analytical, problem-solving, and decision-making
  • Excellent oral/written communication skills & ability to work collaboratively with others
  • Knowledge of electronic health record applications, federal and state regulatory requirements
  • Knowledge and experience with Microsoft Office Suite
What you'll be doing:
  • Monitor compliance of internal and external standards and regulations.
  • Maintain continuous Quality Improvement Plan & provide guidance to staff within the company.
  • Collect, analyze, and report data related to quality assurance initiatives to the Executive Team and WellStone's Leadership Team.

    • Develop new approaches with the Leadership Team to solve problems identified during quality assurance activities.
    • Provide internal trainings to ensure quality assurance standards are taught and implemented.
    • Conduct internal documentation checks on all service programs within the company.
    • Keep abreast of up to date ADMH Administrative Code, Medicaid regulations, and other 3rd party payor sources.
    • Provide oral/written communications, trainings, consultation, supervision, & assistance on Compliance clinical staff, and other stakeholders as needed.
    • Ensure compliance with CCBHC standards and train staff as needed.
What we offer:
  • Competitive health, dental, and vision prices
  • State Retirement contributions through RSA plus an optional 457b with company match
  • Nine (9) paid holidays throughout the year
  • Ability to continually accrue up to 15 days of PTO a year (unused rolls over)


We care for those impacted by behavioral health disorders, we are committed to one another through collaboration, and we are optimistic problem solvers who do what it takes to get the job done. We look forward to having you on the WellStone team.