Waiter

1 month ago

New Orleans, United States Hornblower Cruises and Events Full time

** Waiter**

**Job Category****:** Food & Beverage **Requisition Number****:** WAITE004077 Showing 1 location **Job Details**

**Description**

The Waiter position is responsible for exceptional, gracious and friendly, company standard table service of guests aboard vessels. The Waiter works in both individual and team service depending on the direction of the Head Waiter to best accommodate the guest and overall service.

**In addition to the application process please click** **to take our Cultural Index Survey as a part of your application. The survey that takes approximately 7-10 minutes to complete.**

**Essential Duties & Responsibilities**

* Responsible for table set up, preparation, clearing of all tables, as well as food and wine service at assigned tables for all meals

* Take part in storage and luggage handling when required, as well as special functions and events as needed (i.e. pass canapes, beverages, etc.)

* Approach all passengers in a courteous and friendly manner with a smile (without being overbearing)

* Has a complete knowledge of all dishes, allergens, and wines/beverages on the menus and is able to explain them to the passengers in clear, concise, thorough and friendly communication.

* Ensure proper table set-up and that all glasses, cutlery and plates (mise en place) are always properly cleaned and "spot-free"

* Stand alert, focused and at attention at his/her station prepared for passengers when they enter the room

* Make passengers welcome by greeting them and showing them to their seats

* Serve all passengers at one table at the same time in accordance with departmental training and protocol

* Reports any problems with passengers immediately to the Head Waiter

* Participate in all briefings and training sessions held by the Head Waiter and/or Food & Beverage Manager

* Communicate with Head Waiter about personal needs during service (i.e. restroom break)

* Assist with luggage handling and storing, when requested

* Vacuum, clean, and remove dust, from all dining and bar areas, as required

* Polish cutlery and glasses, fold napkins, place butter and other condiments on tables, setup wines, beverages and coffee service

* Ensure that all wines and beverages return to the fridge after meal service has concluded

* Assists in gathering all dirty dishware and bring to the dish room for cleaning. Stacking and scraping if necessary

* Assists in keeping the dish area in a clean and orderly condition at all times

* Assists in receiving food items and non-food supplies and storing them in the proper areas in accordance with the FIFO (first in-first out) inventory method

* Maintain safe and sanitary conditions at all times. All FDA, Coast Guard and Maritime Security guidelines are to be followed at all times

* To report any maintenance issues found in your assigned areas. This should become routine and awareness second nature when walking through the vessel

* To stay personally current on cruise events and programs in order to answer any passenger questions

* Maintain a level of courtesy and professionalism in conversing with all passengers, co-workers and management at all times

* To read and follow all memos/directives as issued by company management.

* Promotes good business principles by never discussing company business in public areas with fellow crewmembers or passengers

* Holds a current ServSafe Alcohol Server certificate and constantly upholds policy regarding serving liquor. Upholds liquor-serving laws and never serves to minors or crewmembers

* Provide assistance to other crewmembers and departments to contribute to the best overall operation of the Company

* Participate and ensure participation of all USCG mandated drills and emergency procedures as directed

* Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed

* Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

**Requirements & Qualifications**

**Education:**

* HS Diploma or Equivalent Required

* Professional Certification(s) or License: Valid ServeSafe Food Handler certification or ability to acquire and maintain

* TABC Permit (Server Permit)

* Valid Transportation Worker Identification Credential (TWIC) if applicable, and/or ability to obtain and maintain

* Copy of DD214, if Veteran status

**Skills & Abilities:**

* Excellent verbal and written communication skills

* Ability to interact with individuals at all levels in a pleasant and professional manner

* Proficiency with MS Office applications

* Ability to train and supervise employees

* Logically and independently plan, organize and complete work assignments

* Must maintain a neat, clean and professional appearance

**Experience:**

* At least two years of experience in position with similar duties and responsibilities

* Experience in supervising and training employees

* Cruise industry experience preferred

**Physical:**

* Must submit to and pass mandated USCG physical

* Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.

* Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion

* Ability to lift and carry up to 50 lbs.

* Ability to climb stairs and ladders

**Other:**

* Must be at least 21 years of age.

* Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.

**Our Values - RESPECT:**

At City Experiences and American Queen Voyages, our mission is to create amazing experiences not only for our guests, but our employees. Our company values (RESPECT) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork.

*Additional requirements may be required depending on the physical needs of the role

**EEO - Equal Opportunity Employment**

American Queen Voyages is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

**Required**

Alcohol Bev License

ServeSafe

  • Head Waiter

    1 month ago

    New Orleans, United States Hornblower Cruises and Events Full time

    ** Head Waiter** **Job Category****:** Food & Beverage **Requisition Number****:** HEADW004078 Showing 1 location **Job Details** **Description** The Head Waiter is responsible for the management and supervision of various food and beverage employees under the direction of the Food & Beverage Manager. This position oversees an assigned dining and beverage...

  • Waiter - American Queen Voyages

    1 month ago

    New Orleans, United States Seaward Services, Inc. Full time

    ** Waiter - American Queen Voyages** **Job Category****:** Dining AQ **Requisition Number****:** WAITE01545 Showing 1 location **Job Details** **Description** **In addition to the application process please copy and paste the link below into a separate browser window for consideration. it is a quick survey that takes 7-10 minutes to complete.** The Waiter...

  • Waiter - American Queen Voyages

    1 month ago

    New Orleans, United States Hornblower Cruises and Events Full time

    ** Waiter - American Queen Voyages** **Job Category****:** Dining AQ **Requisition Number****:** WAITE01545 Showing 1 location **Job Details** **Description** The Waiter position is responsible for exceptional, gracious and friendly, company standard table service of guests aboard vessels. The Waiter works in both individual and team service depending on the...

  • Waiter/Waitress

    5 months ago

    New York, United States IHOP Full time

    Main Responsibilities of a Waiter/Waitress: ● Taking orders and delivering food and beverages. ● Helping guests with menu recommendations. ● Providing exceptional customer experience. Waiter/Waitress Job Description: Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills. The right person for this job...

  • Waiters and Bartenders

    3 months ago

    New York, United States TemPositions, Inc. Full time

    Description We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and great communication skills....

  • Waiters and Bartenders

    3 months ago

    New York, United States Tempositions, Inc. Full time

    Description We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and...

  • Waiters and Bartenders

    3 months ago

    New York, United States TemPositions Full time

    Description We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and great communication skills....

  • Waiters and Bartenders

    7 days ago

    New York, United States TemPositions Remote Work Freelance Full time

    We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and great communication skills. Since we are...

  • Waiters and Bartenders

    6 days ago

    New York, United States TemPositions Full time

    We Are Gearing Up for A Busy Season TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and great communication skills. Since we are...

  • Waiters and Bartenders

    1 week ago

    New York, United States TemPositions Full time

    We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and great communication skills. Since we are...

  • Waiters and Bartenders

    2 weeks ago

    New York, United States TemPositions Full time

    Description We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and great communication skills....

  • Waiters and Bartenders

    4 days ago

    New York, United States Tempositions, Inc. Full time

    Description We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and...

  • Waiters and Bartenders

    4 days ago

    New York, United States Tempositions, Inc. Full time

    Description We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and...

  • Head Waiter

    3 months ago

    New Orleans, United States Statue Cruises Full time

    ** Head Waiter - American Queen Voyages** **Job Category****:** Dining AQ **Requisition Number****:** HEADW01618 Showing 1 location **Job Details** **Description** **In addition to the application process please copy and paste the link below into a separate browser window for consideration. It is a quick survey that takes 7-10 minutes to complete.** The Head...

  • Head Waiter

    1 month ago

    New Orleans, United States Hornblower Cruises and Events Full time

    ** Head Waiter - American Queen Voyages** **Job Category****:** Dining AQ **Requisition Number****:** HEADW01618 Showing 1 location **Job Details** **Description** The Head Waiter is responsible for the management and supervision of various food and beverage employees under the direction of the Food & Beverage Manager. This position oversees an assigned...

  • Waiters and Bartenders

    1 week ago

    New York, NY, United States TemPositions Full time

    We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary firm that provides year-round work in Corporate & University Dining and Catering. We are currently seeking reliable, professional waiters and bartenders with 2 years' of experience, a great work ethic, a professional presentation and great communication skills. Since we are...

  • Waitress-Waiters (Williamsburg)

    3 months ago

    New York, United States NegocialoYa.us Full time

    * Waitress-Waiters (Williamsburg) * Ad ID: 154674 * Added: July 3, 2020 * Location: United States * State: New York * City: New York * Views: 165 ** Description** Waiters/Waitress Need it for Spanish restaurant in the Williamsburg area (Brooklyn) Full/ Part-time position Must be available weekends/ lunch and dinner shifts Must have experience 425...

  • Server/Waiter/Waitress

    2 weeks ago

    New York, United States Claudettenyc Full time

    ** Server/Waiter/Waitress** Location * Summary * Description * Skills Summary **Server/Waiter/Waitress** Salary Minimum Wage Plus Tips Schedule Part Time, Full Time Experience Minimum 2 years of experience Location **Server/Waiter/Waitress** Description Casa Nela is looking for Servers with a passion for hospitality to join our team at Claudette in the West...

  • Waiter/ Bartender

    3 months ago

    New York, United States Henricas Restaurant Full time

    Job DescriptionJob Description Immediate hire Waiter/Food ServersWe are an upscale Restaurant located in Queens, NY, looking for competent Restaurant Food Servers for immediate hire, to take orders greet our guests maintains and enhances the quality of our customer service. The goal is to accelerate our business development by providing customers with a...

  • Waiter

    2 months ago

    New York, United States sulekha.co.uk Full time

    Gopala Trehan **Waiter** Updated 18 hrs ago * many type of experiences ** Overview** hi I am Gopala Trehan from India and m looking any job in New York I have experience of five years in multi industry and in multi city I have sales and hotel experience as front office and banking job and wall street experience as stock broker take me in usa and Ill do my...