Home-based Scheduling Assistant

4 weeks ago

Los Angeles, United States EcoWay Voyagers Full time

Job Title: Home-based Scheduling Assistant

Company: EcoWay Voyagers

Location: Remote

Job Description:

As a Home-based Scheduling Assistant at EcoWay Voyagers, you'll be an essential part of our team, responsible for coordinating and managing travel itineraries for our clients. Working remotely, you'll utilize your organizational skills and attention to detail to ensure smooth and efficient scheduling of flights, accommodations, and activities, while prioritizing sustainability and eco-friendly options. Your responsibilities will include:

  1. Itinerary Coordination: Collaborating with clients to understand their travel preferences, dates, and destinations, and designing customized travel itineraries that meet their needs.
  2. Supplier Communication: Liaising with airlines, hotels, tour operators, and other travel suppliers to confirm bookings, verify availability, and secure reservations for our clients.
  3. Scheduling Optimization: Strategically scheduling flights, transfers, and activities to maximize time efficiency, minimize environmental impact, and enhance the overall travel experience.
  4. Budget Management: Monitoring travel budgets, comparing prices, and seeking cost-effective solutions while maintaining high-quality standards and sustainability criteria.
  5. Documentation: Maintaining accurate and organized records of travel itineraries, bookings, payments, and client preferences using our internal systems and software.
  6. Client Support: Providing ongoing support to clients throughout their travel experience, including addressing inquiries, resolving issues, and offering recommendations for a seamless journey.
  7. Flexibility: Being adaptable and responsive to last-minute changes, cancellations, or emergencies, and providing timely solutions to minimize disruptions to clients' travel plans.

Benefits:

  1. Remote Work Flexibility: Enjoy the freedom and flexibility of working from home, allowing for a better work-life balance and eliminating the need for commuting.
  2. Sustainable Travel Opportunities: Access to information and resources on eco-friendly travel options, allowing you to promote sustainability and responsible tourism practices.
  3. Professional Development: Continuous learning and growth opportunities to expand your skills in travel coordination, customer service, and sustainability initiatives.
  4. Positive Impact: Contribute to the promotion of sustainable tourism and environmental conservation by prioritizing eco-friendly travel options and supporting sustainable travel practices.
  5. Supportive Team Environment: Join a team of dedicated professionals who are passionate about making a difference in the world through sustainable travel and responsible tourism.
  6. Competitive Compensation: Receive a competitive salary with potential performance-based bonuses and incentives.

Qualifications:

  1. Experience: Previous experience in travel coordination, scheduling, or customer service is preferred, but not required.
  2. Organizational Skills: Strong organizational abilities and attention to detail to manage multiple travel itineraries, bookings, and client preferences effectively.
  3. Communication Skills: Excellent communication skills, both verbal and written, to interact with clients, travel suppliers, and team members.
  4. Problem-Solving Abilities: Ability to think critically, anticipate issues, and proactively find solutions to ensure a seamless travel experience for clients.
  5. Tech Proficiency: Proficiency in using scheduling software, travel booking platforms, and CRM systems to manage travel itineraries and client communication.
  6. Customer Focus: A customer-centric mindset with a genuine desire to provide exceptional service and create memorable travel experiences for clients.
  7. Passion for Sustainability: A sincere interest in sustainable tourism practices and a commitment to promoting eco-friendly travel options to clients.

If you're enthusiastic about travel coordination, customer service, and sustainability, and thrive in a remote work environment, we invite you to join our team as a Home-based Scheduling Assistant at EcoWay Voyagers. Apply now to be part of our mission to create meaningful and environmentally conscious travel experiences for our clients.

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