Food Runner

1 month ago

San Francisco, United States Chotto Matte Full time
Job Opportunity: Food Runner

Location: San Francisco, CA

Pay: $18.67 per hour plus tips

About Us:

At Chotto Matte, we're not just about food but about crafting unforgettable experiences. Our Nikkei cuisine is served in a dynamic, contemporary setting that resonates with modern sensibilities. We're passionate about people and unwavering in our commitment to quality. Our journey is only beginning as we continue to expand globally, with upcoming openings in Riyadh, Dubai, Georgia, and Manchester

Role Overview:

As a Food Runner at Chotto Matte, you play a vital role in delivering an exceptional dining experience. Your primary responsibility is to ensure the smooth and timely delivery of dishes from the kitchen to the guests, maintaining a high standard of service throughout. You will work closely with the kitchen and service teams to ensure that orders are accurate and presented beautifully while also upholding the restaurant's standards of safety, cleanliness, and hygiene. Your attention to detail and commitment to efficiency will help create an unforgettable experience for every guest.

Key Responsibilities:

  • Efficiently deliver food orders from the kitchen to the guests, ensuring accuracy and timeliness.
  • Maintain a high level of communication with the kitchen and service teams to ensure smooth service.
  • Uphold Chotto Matte's rigorous standards of service, food presentation, and cleanliness.
  • Ensure all food is handled safely and complies with health, sanitation, and food safety protocols.
  • Quickly adapt to changes in orders or special requests to ensure guest satisfaction.
  • Maintain a clean and organized work area, including the kitchen pass and service stations.
  • Adhere to personal hygiene and uniform standards, always setting a professional example.
  • Assist with the setup and execution of service, including support during special events.
  • Participate in ongoing training and development to improve performance and contribute to team success.
  • Help resolve any service-related issues efficiently and with a positive attitude.
Physical Demands:
  • Ability to move with agility, stand for extended periods, and bend as necessary.
  • Occasional lifting and/or moving of items up to 15 lbs.
Preferred Qualifications:
  • Minimum of 1 year of food running experience in the hospitality industry.
  • Exceptional command of the English language (both written and spoken).
  • A naturally friendly and positive demeanor coupled with solid communication skills.
  • Self-motivated with a dedication to personal and professional growth.
  • Flexible, enthusiastic, and confident in handling diverse situations.
  • Effective problem-solving and organizational abilities.
What We Offer:
  • Competitive salary reflecting your invaluable contribution.
  • Fast-track career progression opportunities supported by comprehensive training.
  • Enjoy a 50% discount at all Chotto Matte restaurants when dining with us.
  • Recognize and reward outstanding performance with our staff recognition program and incentives.
  • Comprehensive benefits package including medical insurance, pet insurance, and commuter benefits.
  • Access to an irrevocable Health Reimbursement Arrangement (HRA).
  • A 401(k) plan featuring a 50% matching contribution.


Join Us:

If you are passionate about culinary excellence and committed to delivering exceptional guest experiences, we invite you to embark on this exciting journey with us at Chotto Matte.

Chotto Matte is an Equal Opportunity Employer (EOE) committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected category under applicable law. We are dedicated to providing a work environment that values and respects individuals of all backgrounds.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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