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Supplier Quality Engineer

3 months ago

Cedar Rapids, United States Engineered Seal Products Full time
Essential Duties and Responsibilities and Leadership Competencies

Delivers Great Customer Service

  • Exceeds the needs and requirements of internal and external customers.
Leads Advanced Quality Planning Activities
  • Develop and implement supplier quality management strategies to ensure the consistent delivery of high-quality materials and components.
  • Conduct supplier audits and assessments to evaluate their capability to meet quality requirements and standards.
  • Collaborate with supplier management and engineering teams to establish quality requirements for suppliers and monitor their compliance.
  • Collaborate with supplier management to establish and maintain supplier quality agreements and ensure adherence to contractual obligations.
  • Investigate and resolve supplier-related quality issues using root cause analysis and corrective action techniques.
  • Collaborate with Supplier Management Group to monitor supplier performance metrics and provide regular reports to management on supplier quality status.
  • Implement continuous improvement initiatives to enhance supplier quality processes and reduce defects.
  • Conduct regular meetings and communications with suppliers to address quality concerns and drive improvement actions.
  • Train suppliers on quality standards, requirements, and expectations.
  • Coordinate PPAP process to meet customer expectations. Review Supplier PPAP's for accuracy.
  • Create PPAP documentation for the customer based on submitted supplier documentation.
  • Work with the opportunity team to identify and implement effective controls to support the development, qualification, and commercialization of products to meet or exceed internal and external requirements.
  • Works with company personnel to implement Lean Manufacturing concepts to improve efficiency and quality metrics.
  • Be available as a quality contact for Customer and Supplier issues.
  • Create, approve, review and close all Supplier Corrective Action Preventative Actions (CAPAs)
  • Perform containment procedures and help maintain Quarantine areas.
  • Manage Non-Conforming Material (NCM) events by determining the party responsible for NCM disposition between ESP and/or Supplier.
  • Collaborates with Immediate Action Response Team to identify short term critical path, manages containment activities, leads root cause analysis and implements long term solutions.
  • Influences QPPM and SPPM metrics by performing trend analysis and collaborating with other company employees, customers and suppliers for improvement.
  • Train others in Quality related skills and procedures.
  • Perform other duties as assigned.
Maintains Professional & Technical Knowledge
  • Attend educational workshops and networking opportunities.
  • Review professional publications.
To perform this job successfully, an individual must be able to accomplish each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Competencies and Native Genius
  • Customer Service: Handles supplier questions and complaints, communicates with suppliers, handles service problems politely and efficiently, always available for suppliers, follows procedure to solve supplier problems, understands company products and services, maintains pleasant and professional image.
  • Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
  • Decision Making/Judgment: Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
  • Problem Solving/Analysis: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
  • Sense of Urgency: Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines.
Qualifications

Education & Experience:
  • Bachelor's degree in Engineering, Supply Chain Management, Quality Assurance, or a related field and/or proven experience as a Supplier Quality Engineer or in a similar role within a manufacturing or procurement environment.
  • Strong knowledge of quality control methodologies, tools, and techniques.
  • Familiarity with quality management systems (e.g., ISO 9001, AS9100, etc.) and regulatory requirements.
  • Experience in conducting supplier audits and assessments.
  • Excellent analytical and problem-solving skills.
  • Strong communication and negotiation skills to interact effectively with suppliers and internal stakeholders.
  • Ability to work independently and manage multiple projects simultaneously.
  • Certification in Quality Management (e.g., Six Sigma, ASQ) is a plus.


Tech Skills:
  • Advanced computer skills. Proficient in Microsoft Outlook, Word, Excel, and PowerPoint and Database systems.
Other Skills:
  • Language: Ability to read and interpret complex documents such as drawings, and procedure manuals. Possesses high level business writing skills. Ability to speak effectively before groups of customers, suppliers or associates of ESP.
  • Quantitative: Ability to work with mathematical concepts such as probability and statistics. Ability to apply concepts such as fractions, percentages, ratios, graphs, and proportions to practical situations.
  • Critical Thinking: Able to display high level reasoning skills to solve multiple, complex situations.
Cultural Fit - Company's Core Value and Behaviors

Personal success is not solely determined by external factors, but rather, it is greatly influenced by your own actions, mindset, and choices. To positively impact your own success, it is essential to take ownership of your goals, aspirations, and development.

At Engineered Seal Products, we believe in the power of living our core values. By embracing our core values, we unleash our collective potential, drive innovation, and create a positive impact on our customers, coworkers, and the world around us. Together, we will strive for excellence, embrace diversity and inclusivity, promote integrity and transparency, foster collaboration and teamwork, and continuously learn and grow. By living our core values, we not only inspire each other, but we also inspire those we serve. Together, we can make a meaningful difference and achieve extraordinary success.

In every project and interaction, I will choose to make a conscious effort to embody these values and lead by example. These values and behaviors are not just ideals to aspire to, but fundamental drivers of success and excellence. I am committed to embracing the core values and THRIVE.

Accountabilities and KPI's

Key Performance Indicators (KPIs) are essential tools that drive organizational success and individual growth. They provide clear targets and measurable benchmarks guiding us towards achieving strategic objectives and desired outcomes. By taking ownership of my KPIs, I can ensure alignment with my role, responsibilities, and aspirations. By regularly monitoring my progress, and analyzing performance data, I can take control of my success, drive meaningful impact, and contribute to the overall achievement of Engineered Seal Products.

Accountabilities
  • Works with Manager on disposition of customer NCM and CAPA entry
  • Start to finish NCM material disposition, SPAR attendance and PPAP submissions.
Key Performance Indicators:
  • Supplier SPPM: