Senior Engineer

1 month ago

Chicago, United States United Airlines Full time
Description

Connecting People. Uniting the World. There's never been a more exciting time to join United Airlines As a global company that operates in hundreds of locations around the world - with millions of customers and tens of thousands of employees - we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We're on a path toward becoming the best airline in the history of aviation. Join our Cybersecurity and Digital Risk (CDR) team to help us also become the leading cyber-safe airline in the industry. United's CDR team is tasked with keeping our customers' and employees' information safe and secure. Our primary mission is to embed cybersecurity into the DNA of United Airlines by reducing business risk through implementation of strong cybersecurity best practices.

United offers a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today

Role and Responsibilities:

The Responsible AI Senior Engineer's primary responsibility is to implement the security infrastructure and technological integrations to enable the needs of both Cybersecurity and its internal business partners. Responsible for making sure such infrastructure is secure by design as well as launching new tools and software for automating compliance within the scope of United's cybersecurity policies.

The Senior Engineer will be focused on the implementation and ongoing maintenance of our evolving responsible AI systems and external software which is aimed at protecting customer data and reducing risk in compliance with external legal and regulatory guidelines. They will serve as key contacts within Cybersecurity responsible for the integration and upkeep as well as support the Product owner as part of product development lifecycle.

Implementation and administration of responsible AI centric APIs within our key systems and platforms including developing and integrating Cybersecurity software with other parts of the business in conjunction with the development lifecycle, including new feature requests.

Respond to break/fix requests specific to Generative AI applications/models/middle-ware, monitor environment, support Digital Technology in any evolution process for development, QA, and production environments. Respond to RAI outages and assist in Generative AI incidents.

Qualifications

Minimum Qualifications

  • Bachelor's Degree in Cybersecurity or Computer Science (or other STEM related field).
  • 4+ years of proven experience in a related field.
  • Knowledge of AWS Bedrock, Azure OpenAI, Coveo, Copilot, Watson, GPT models, or other generative AI tools.
  • A strong level of understanding of computer networking concepts and protocols, and network security as well as knowledge of security engineering and architecture concepts.
  • Skill in navigating sophisticated system architecture across multiple development teams with the ability to partner to determine root cause, and work toward shared bug fixes.
  • Understanding of policies that reflect Cybersecurity objectives. Ability to determine how a system works and how changes in conditions, operations, or the environment will affect these outcomes.
Preferred Qualifications
  • Masters Degree in Risk Management.
  • 6+ years of proven experience in a related field.
  • Any of the following certifications: CISA, CISM, CISSP, CIPP, CIPT.
  • Knowledge of organizational standards and policies (ISO, NIST).
  • Knowledge of compliance regulations (SOX, PCI, FAA, GDPR, PII).


United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

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