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  • Sales Associate

    1 month ago

    Long Branch, United States Little Words Project Full time

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Assistant Store Manager

1 month ago

Long Branch, United States Little Words Project Full time

We are looking for a responsible Assistant Store Manager to help run our Pier Village location. The Assistant Store Manager will help the Store Manager model best practices for the team by sharing the LWP brand story, providing personalized recommendations and guiding each customer through their shopping experience in-store. Our ideal candidate will have strong communication skills and a passion for LWP’s mission. Additionally, this Assistant Store Manager will either have a special focus on leading the store's visual merchandising and inventory processes OR leading the store's marketing - dependent on candidate experience. Core Responsibilities Work with the Store Manager to motivate the team to perform at their best Open and close the store independently Coach and support new and existing Sales Associates Introduce new products to customers and recommend items based on their needs Effectively handle in-store customer issues and answer questions related to merchandise and store policies Process transactions accurately on the POS system Keep the sales floor tidy and well-stocked Assist in maintaining backstock and setting up merchandise on the sales floor Operational tasks such as inventory intake, visual merchandising, clienteling, beading table management and KPIs Assist customers at the bead-your-own bracelet table and fulfill in-store custom orders Other duties, as requested by the Store Manager or Regional Manager Visual Merchandising & Inventory Responsibilities/Qualifications Meet with the HQ team weekly to review visual merchandising and inventory levels Receive all incoming merchandise through our ERP platform (Netsuite) and flag any discrepancies Lead weekly and quarterly cycle counts and report all findings to the operations team Manage inventory levels to ensure displays and available stock are up to standard Lead product knowledge for each launch Proven experience in inventory management and ERP System(s) (Netsuite is a plus) Experience in visual merchandising and a keen eye for aesthetics Marketing Responsibilities/Qualifications Plan and execute in-store events/activations and activations to enhance customer experience Implement clienteling techniques to build strong relationships with customers Generate creative and engaging social media content that aligns with the brand identity Develop and nurture relationships with brand ambassadors/local influencers, leveraging their influence to enhance brand awareness Experience in retail marketing, including clienteling and events Familiarity with social media and trends Experience with CRM systems (Endear is a plus) Core Key Qualifications Retail Experience 2+ years' of retail experience Interpersonal and communication skills Desire to be creative in terms of the beading table and capturing content Problem-solving attitude Must be able to work weekends and holidays Passion for learning, sharing LWP's core values, including positivity and kindness This role will have many opportunities for development, training and rapid growth. Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How many years of retail experience do you have? How many years of customer service experience do you have? Do you have visual merchandising experience? Do you have inventory management experience? Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Little Words Project’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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