Technical Operations Manager

2 weeks ago

Hoover, United States Calculated Hire Full time

Group Controls Manager

Hybrid – Birmingham, AL

Overview:

The Group Controls Department plays an integral role in supporting the financial “bottom line” for our insurance client. Its role is to critical in ensuring clients and sales teams are adequately servicing clients and providing them timely materials, access & coverage. Underwriting works closely with the Sales & Marketing Department to support sales efforts and to ensure clients are serviced correctly. Group Controls also ensures timely and accurate groups setup and maintenance as well as providing reporting and other data.

Primary Responsibilities:

The Group Controls Manager position is responsible for managing general operations for this group including variety of projects simultaneously while also being responsible for managing a team of analysts and other resources. This team provides end to end support of clients enrolled in any group and this manager will be responsible for the teams that handle onboarding and execution of Group plan selections and initiating coverage access. In addition, the Group Controls team supports customers by providing alternate benefit quotes, preparing ERISA reports, and completing ad hoc and other special reports.

Summary of Qualifications:

  • Bachelor’s Degree (preferably in a quantitative discipline such as Mathematics, Statistics, Economics, Accounting, or Finance).
  • Master’s Degree is Plus
  • Experience managing multiple projects simultaneously
  • Experience working with Data analytics tools such as SQL, Tableau, PowerBI are helpful
  • Experience using tools such as GEMS, Access, Excel, and XLogic.
  • Comfortable managing wide range of employee profiles
  • Willingness to work with both internal and external staff.
  • Demonstrated experience analyzing data.
  • Experience in Insurance, Pharmacy Benefit Management or Healthcare Industry preferred.
  • This is a hybrid remote position.

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