Guest Experience Associate

4 weeks ago

Talladega, United States Shocco Springs Baptist Conference Center Full time
Reports to Guest Relations Guest Experience Director

Job Summary

The general responsibility of the Guest Experience Associate will be to serve as a customer service representative at our hospitality desk, be informative of Shocco property and services, assist with lost and found, and set up, serve, and clean up food and beverage break experiences.

Summary of Essential Job Functions
  • Assist in all areas of hospitality desk operations including but not limited to learning about Shocco facilities and services.
  • Provide exceptional customer service.
  • Assist team with general office duties including but not limited to cleaning and organization.
  • Use proper accountability with all transactions.
  • Handle and work with guests during emergency situations utilizing training and procedures in place.
  • Assist in the golf cart rental process.
  • Assist in all aspects of lost and found.
  • Responsible for planning, preparation, setup, serving, and clean up of food and beverage breaks.
  • Willingness to work for other departments on an as needed basis.
Requirements

Spiritual
  • Uphold the values of Shocco as defined by the principles of Shocco
  • Profess to be a believer and follower of Christ
  • Follow Shocco's Principles and use it as a guide for your job duties and throughout your daily activities
Character
  • Christian Work Ethic, Christ-Like Impact on those around you, Integrity, Interpersonal Skills, Time Management, Planning, Organization, Teamwork, Humility
Job Related
  • Experience in the hospitality industry a plus
  • Ability to work weekday daytime hours and occasional weekends
  • Desire and ability to use food service grade machinery such as an oven or popcorn machine
  • Experience working with the public preferred
  • Desire and ability to work in a conference center/camp setting to utilize skills for ministry
  • Experience in operation of computer equipment and programs, preferably Microsoft Windows, Word, Excel, or related programs, and the desire and ability to learn additional programs
  • Desire and ability to communicate with guests and fellow employees using various communication methods. (auditory, verbal, and written skills)
  • Desire to grow in area of responsibility
  • Desire and ability to be First Aid and CPR certified
  • Desire and ability to learn and follow food industry standards
  • Have a valid driver's license
Physical
  • Physical ability to stand and walk for up to 5 hours at a time
  • Physical ability to use a ladder
  • Physical ability to lift and place onto a platform 4 feet high from floor packages weighing up to 50 pounds
  • Physical ability to push or pull a cart with items weighing up to 500 pounds distances up to 200 feet
  • Ability to safely operate a golf cart or vehicle on campus using fleet safety protocols
  • Ability to perform multiple tasks and be detailed when performing assigned tasks
  • Ability to abstain from use of tobacco products, alcoholic beverages, and controlled substances
Benefits provided
  • Competitive compensation
  • Access to supplemental insurance
  • Access to 403(b) retirement account
  • Staff meals (when serving guests)
  • Apparel
  • Half pay, paid holidays (for eligible employees)
  • Employee discount in "The Station" (for eligible items)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

At-Will Employment Statement

Employment and compensation are at-will, and therefore can be terminated, with or without cause, at any time without prior notice at the employee's option or SSBCC's option. This at-will relationship may not be modified by any oral or implied agreement, and that neither employee handbook, nor any course of conduct, practice, policy, award, promotion, performance evaluation, transfer, or length of service can modify this at-will relationship.

Salary Description

Starting @ $10.00

  • Guest Experience Associate

    3 weeks ago

    Talladega, Alabama, United States Shocco Springs Baptist Conference Center Full time

    Job SummaryThe Guest Experience Associate will serve as a customer service representative at our hospitality desk, providing exceptional service to guests and informing them about Shocco property and services. This role requires a strong ability to work with the public, handle emergency situations, and maintain a high level of organization and attention to...

  • Event Staff

    3 weeks ago

    Talladega, Alabama, United States NASCAR Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Event Staff - Guest Services to join our team at Talladega Superspeedway. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable and enjoyable experience at our events.ResponsibilitiesPre-Event...

  • Guest Services Usher Event Staff

    4 weeks ago

    Talladega, United States NASCAR Full time

    TALLADEGA SUPERSPEEDWAYTalladega Superspeedway was created as a palace of speed in 1969 by NASCAR founder Bill France, Sr., who coined it "the Greatest Race Track in the World." At a mammoth 2.66-miles with 33 degrees of banking in the turns, it is NASCAR's Most Competitive venue. The "Fun" track prides itself on being family friendly, especially with the...

  • Guest Services Usher Event Staff

    4 months ago

    Talladega, United States NASCAR Full time

    TALLADEGA SUPERSPEEDWAYTalladega Superspeedway was created as a palace of speed in 1969 by NASCAR founder Bill France, Sr., who coined it "the Greatest Race Track in the World." At a mammoth 2.66-miles with 33 degrees of banking in the turns, it is NASCAR's Most Competitive venue. The "Fun" track prides itself on being family friendly, especially with the...

  • Guest Services Gate Ambassador Event Staff

    1 month ago

    Talladega, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. TALLADEGA SUPERSPEEDWAY Talladega Superspeedway was created as a palace of speed in 1969 by NASCAR founder Bill France, Sr., who coined it "the Greatest Race Track in the World." At a mammoth...

  • Guest Services Gate Ambassador Event Staff

    4 months ago

    Talladega, United States NASCAR Full time

    TALLADEGA SUPERSPEEDWAYTalladega Superspeedway was created as a palace of speed in 1969 by NASCAR founder Bill France, Sr., who coined it "the Greatest Race Track in the World." At a mammoth 2.66-miles with 33 degrees of banking in the turns, it is NASCAR's Most Competitive venue. The "Fun" track prides itself on being family friendly, especially with the...

  • Guest Services Gate Ambassador Event Staff

    2 months ago

    Talladega, United States NASCAR Full time

    TALLADEGA SUPERSPEEDWAY Talladega Superspeedway was created as a palace of speed in 1969 by NASCAR founder Bill France, Sr., who coined it "the Greatest Race Track in the World." At a mammoth 2.66-miles with 33 degrees of banking in the turns, it is NASCAR's Most Competitive venue. The "Fun" track prides itself on being family friendly, especially with the...

  • Retail and Inventory Associate

    4 days ago

    Talladega, Alabama, United States Shocco Springs Baptist Conference Center Full time

    Job Summary: We are seeking a highly motivated and detail-oriented individual to join our Guest Relations Division as a Retail and Inventory Clerk. As a key member of our team, you will be responsible for providing exceptional customer service, learning and promoting merchandise, and maintaining a clean and organized store environment.Key...

  • Carhop>

    5 months ago

    Talladega, United States Sonic Full time

    SONIC Drive-In - 717 E Battle St [Restaurant Associate / Team Member] As a Carhop at SONIC Drive-In, you'll: Ensure that all restaurant menu items meet operational standards; Greet all guests in a polite and friendly manner with a smile; Make accurate change quickly and efficiently for restaurant guest; Carry and balance a tray weighing up to 25 pounds while...

  • Sales Associate

    1 month ago

    Talladega, Alabama, United States Ace Hardware Full time

    Ace Hardware Sales Associate Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Ace Hardware. As a Sales Associate, you will play a key role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Assist customers with their shopping...

  • Talladega Superspeedway Transportation Specialist

    4 days ago

    Talladega, Alabama, United States The National Association for Stock Car Auto Racing (NASCAR) Full time

    Job SummaryThe National Association for Stock Car Auto Racing (NASCAR) is seeking a skilled Tram/Bus Driver to provide guest transportation during events at Talladega Superspeedway. As a key member of our guest services team, you will be responsible for ensuring a safe and enjoyable experience for our guests.ResponsibilitiesDrive tram/bus at 15 mph or less,...

  • Warehouse Associate

    3 weeks ago

    Talladega, Alabama, United States Elwood Staffing Full time

    Warehouse 2nd Shift Job OpportunityWe are seeking a reliable and detail-oriented Warehouse 2nd Shift Associate to join our team at Elwood Staffing. As a Warehouse Associate, you will be responsible for picking, packing, and sorting parts in a fast-paced warehouse environment.Key Responsibilities:Picking and packing parts with high accuracyOperating a...

  • Sales Associate

    5 days ago

    Talladega, Alabama, United States Hibbett Retail, Inc. Full time

    At Hibbett Retail, Inc., we are seeking a highly motivated and customer-focused Sales Associate to join our team.Job SummaryThe Sales Associate is responsible for providing exceptional customer service and promoting sales in our store. This role requires a strong understanding of our products and services, as well as excellent communication and interpersonal...

  • Sales Associate Role

    1 week ago

    Talladega, Alabama, United States Ace Hardware Full time

    Ace Hardware Job OpportunityWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Ace Hardware Ashland Hwy. As a Sales Associate, you will play a vital role in providing exceptional service to our customers, ensuring a positive shopping experience, and contributing to the overall success of our store.Key...

  • Store Sales Associate

    3 weeks ago

    Talladega, Alabama, United States Citi Trends Full time

    Citi Trends **Job Summary** We are seeking a highly motivated and customer-focused Store Sales Associate to join our team at Citi Trends. As a Store Sales Associate, you will play a key role in providing exceptional customer service, driving sales, and maintaining a visually appealing store environment. **Key Responsibilities** * Provide excellent...

  • Sales Associate Lead

    3 weeks ago

    Talladega, Alabama, United States Dollar General Full time

    Job Title: Sales Associate LeadAt Dollar General, we're committed to providing a positive and inclusive work environment for our employees. As a Sales Associate Lead, you'll play a key role in ensuring our stores run smoothly and efficiently.Key Responsibilities:Assist in setting and maintaining plan-o-grams and programs to maximize profitability and...

  • Sales Associate Lead

    4 weeks ago

    Talladega, Alabama, United States Dollar General Full time

    Job Title: Sales Associate LeadAt Dollar General, we're committed to providing a positive and inclusive work environment for our employees. As a Sales Associate Lead, you'll play a key role in ensuring our stores run smoothly and efficiently.Key Responsibilities:Assist in setting and maintaining plan-o-grams and programs to maximize profitability and...

  • Sales Lead Associate

    2 weeks ago

    Talladega, Alabama, United States Dollar General Full time

    About Dollar GeneralDollar General is a leading retailer with a mission to serve others by providing affordable products and excellent customer service. With a rich history spanning over 80 years, we have established ourselves as a trusted brand in the retail industry.Job SummaryWe are seeking a highly motivated and organized Sales Lead Associate to join our...

  • Sales Associate for Outdoor Power Equipment

    2 weeks ago

    Talladega, Alabama, United States Ace Hardware Full time

    Ace Hardware Sales Associate Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Ace Hardware. As a Sales Associate, you will play a key role in providing exceptional service to our customers and contributing to the success of our store.Key Responsibilities:Assist customers with personalized service,...

  • Warehouse Associate 2nd Shift

    4 weeks ago

    Talladega, Alabama, United States Elwood Staffing Full time

    Warehouse 2nd Shift Job DescriptionWe are seeking a reliable and detail-oriented Warehouse Associate to join our team at New South Express. As a Warehouse Associate, you will be responsible for receiving, storing, and shipping products in a fast-paced warehouse environment.Key Responsibilities:Operate a forklift to move products around the warehouseReceive...