Brand Ambassador

1 month ago

White Plains, United States Melissa & Doug Full time

Imagine working for a company with a mission you can truly believe in, a playful and energetic culture, a talented team of coworkers, and a bright future Melissa & Doug, the toy company committed to igniting imagination and a sense of wonder in all children so they can discover their passions and purpose, is looking for a Brand Ambassador. In this role, you'll be an essential part of creating thoughtfully designed toys that encourage children to see the extraordinary in the ordinary, the possible in the impossible.

ROLE OVERVIEW
We are seeking Brand Ambassadors to be located in The Westchester Mall and report to the General Manager. Brand Ambassadors are responsible for generating sales and building customer relationships in our retail stores, they are friendly, energetic and above all customer service oriented. You will be responsible for maintaining the visual and housekeeping standards of the store. This will include supporting management with receiving new merchandise, processing, and presentation to the selling floor. The associate must have an ability to successfully operate our point-of-sale (POS) register system and operate our email system.

Brand Ambassadors will be the front-line representatives of Melissa & Doug to our consumers, bringing the product to life through engagement and entertainment.

Responsibilities:

  • Be a Brand Ambassador, providing the ultimate customer service experience through a warm greeting, engaging conversation and superior product knowledge.
  • Assists management team with merchandising the store as new products arrive weekly.
  • Providing the customer with a beautiful and engaging environment is important - this person will maintain the store according to company visual standards.
  • Demonstrate complete knowledge of the product features and benefits to maximize the sales opportunity.
  • Responsible for client development beyond the initial transaction; utilizing phone, email & written follow-up contact.
  • Ensure all functions of the store are maintained to support superior shopping experiences.
  • Have computer skills to operate the POS register and email systems.
Qualifications:
  • A sales-driven, goal-oriented individual who is extremely personable
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
  • Have a positive, high-energy, friendly, outgoing, and engaging personality
  • 1+ years of prior experience in retail sales
  • Experience working with children in a learning capacity/environment preferred
  • Experience with Shopify Plus platform is preferred.
  • Ability to work nights and weekends
  • Ability to stand for long periods of time
Store Hours:
  • Monday-Thursday: 10am-8pm
  • Friday & Saturday: 10am-9pm
  • Sunday: 12pm-6pm
Pay Range:
  • $17-$20 per hour


The actual base salary offer will depend on a variety of factors including experience, education and other relevant factors.

OUR STORYIt all started in 1988 with a boy, a girl, and a dream to make meaningful toys that would inspire hands-on, imaginative play. From classic wooden toys to realistic pretend play sets, Melissa & Doug makes well-crafted toys that are developed with care to be passed down from generation to generation or shared family to family. Whether it's creating high-quality toys that are made to last, planting trees to restore the resources we use, or ensuring our products encourage open-ended play for all kinds of kids, we're on a journey to make the world a better, more sustainable place.. While the company approaches $1 billion at retail annually, the quality of every toy, the experience of every child, and the trust of every parent remains at the center of everything we do. To learn more about our mission and commitment to sustainability, go to MelissaAndDoug.com

Melissa & Doug proudly goes beyond being an equal opportunity employer, we work hard to sustain and enhance the natural and organic inclusivity that is fostered every day, by every associate. We don't do this because anyone tells us this is important, we do it because we genuinely want every person who comes to work here to be treated with respect and dignity and to be comfortable being their most authentic, genuine selves.

We hire for character, kindness, humanity, and experience . . . therefore, all qualified applicants will receive consideration for employment without regard to race; religion; age; sex; national origin; color; ancestry; physical, mental, or learning disability; sexual orientation; transgender status; gender identity and expression; veteran or military status; along with any and all other legally protected characteristics. In that light, we will provide reasonable accommodations consistent with applicable law as it relates to disability and religious beliefs/practices.

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