PT Customer Service Leader
4 weeks ago
Store Code: Store 08449 Front End (5151804)
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.
QUALIFICATIONS
* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Physical Requirements
* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
PREFERRED REQUIREMENTS
* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Salary range is between $17.35 - $24.75 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Job Requisition: 418657_external_USA-NY-Rome Required Preferred Job Industries
- Other
-
Customer Service Associate
2 days ago
Rome, New York, United States Walmart Full time**About Walmart**As a leader in retail, Walmart is dedicated to helping people save money and live better. Our stores offer a wide range of products, including groceries, electronics, clothing, and home goods.**Job Summary**We are seeking a Customer Service Associate/Order Fulfillment Specialist to join our team at Walmart. In this role, you will be...
-
customer service representative
4 weeks ago
Rome, New York, United States Family Dollar Full timeFamily Dollar - 1750 BLACK RIVER BLVD N [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
Customer Service Representative
3 days ago
Rome, New York, United States ALDI Full timeAbout the PositionWe are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication and interpersonal skills, be able to effectively resolve customer complaints, and maintain a positive attitude in a fast-paced retail environment.Key Responsibilities:Provide exceptional customer service and respond to...
-
Customer Service Associate
2 days ago
Rome, New York, United States Walmart Full timeJob Responsibilities:Help customers find the products they need; Keep shelves stocked with fresh products; Ensure high-quality products are available in produce, dairy, meat, and other departments;Maintain a clean and organized store environment; Check and maintain temperature control, verify dates, and dispose of lesser-quality food products;Provide...
-
Customer Service Representative
2 days ago
Rome, New York, United States Harbor Freight Tools Full time**About Us**At Harbor Freight Tools, we value our employees and strive to create a positive work environment where everyone feels empowered and equipped to succeed.As a valued member of our team, you will have the opportunity to develop your skills and knowledge in a fast-paced retail environment.The anticipated rate for this position is $16.25 per hour,...
-
Customer Service Associate
5 days ago
Rome, New York, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End. As a key ambassador of our store, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a clean and organized store environment.About the RoleThis role involves standing for...
-
Optical Store Leader
6 days ago
Rome, New York, United States Visionworks Full timeAbout UsAt Visionworks, we're looking for charismatic leaders who can bring the 'care' back to the vision care industry. Our ideal candidate is a passionate individual who is committed to helping customers look great and see great. We need people who are not only business-savvy but also experts in creating a simple, human, and bold patient and customer...
-
Customer Service Representative
5 days ago
Rome, New York, United States Americu Credit Union Full timeAbout UsAmeriCU Credit Union is a not-for-profit financial institution based in Rome, NY, serving over 160,000 members across Central New York and beyond. With assets exceeding $2.6 Billion, we are committed to providing exceptional service and support to our members.The PositionWe are seeking a highly skilled Call Center Representative to join our team. As...
-
Stocking and Customer Service Professional
4 days ago
Rome, New York, United States Walmart Full timeIf you're passionate about delivering exceptional customer service and working in a dynamic retail environment, we want to hear from you! As a Grocery Associate at Walmart, you'll play a critical role in helping our customers find what they need and achieving our sales goals.About the Role:You'll work closely with other team members to create a positive and...
-
Customer Service Representative
4 days ago
Rome, New York, United States Rome Health Full timeAbout the RoleRome Health is seeking an exceptional individual to serve as a customer service representative in our medical field.This role requires excellent verbal communication skills, a pleasant demeanor, and the ability to multitask efficiently. You will be responsible for answering phone calls, scheduling appointments, and providing information to...
-
Customer Service and Cart Assistant
4 days ago
Rome, New York, United States Walmart Full timeKey ResponsibilitiesWe're seeking reliable and detail-oriented individuals to join our team as Cart & Janitorial Associates. Your main tasks will involve:Gathering carts from the parking lot and moving them to designated storage areasCleaning restrooms, salesfloor, and parking lot areas as neededMaintaining a positive attitude and providing excellent...
-
Rome, New York, United States Circle K Stores, Inc. Part timeStore 4707605: 8709 Nys Route 26 Turin Rd, Rome, New York 13440 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Part Time, Representative, Retail
-
PT Hannaford To Go Expeditor
4 days ago
Rome, New York, United States Hannaford Supermarkets Full timeAddress: USA-NY-Rome-808 West Chestnut Street Store Code: Store 08449 Management (7250605) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...
-
Rome, New York, United States Circle K Part timeCircle K - 8709 Nys Route 26 Turin Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...
-
Driver PT
2 weeks ago
Rome, New York, United States Orgill Full timeRome is looking for a Part-Time Driver - $350 per dayPrimarily responsible for the support of the DC by efficiently delivering hardware related merchandise to Orgill, Inc. customers. The Delivery Driver also picks up customer returns, backhauls and empty totes and transports them back to the DC or designated Orgill locations.PRIMARY FUNCTIONPrimarily...
-
Driver PT
1 week ago
Rome, New York, United States Transforce Full timeSPECIFIC RESPONSIBILITIESMust be able to operate a tractor-trailer with one or more trailers. Must be able to perform Pre-Trip and Post-Trip functions. Must be able to deliver trailers to designated cities or destinations. May require picking up backhauls merchandise Have all Bills of Lading signed by the store's representative (customers, backhaul and...
-
RN-Acute Care Clinical Leader
7 days ago
Rome, New York, United States Rome Health Full timeRome Health is currently searching for a Clinical Leader to provide operational management of the unit and promote and support an environment of excellent patient care.The Clinical Leader is a dynamic leadership role that requires ensuring compliance with all healthcare standards and requirements established by licensing, regulatory, and accreditation...
-
RN-Acute Care Clinical Leader
21 hours ago
Rome, New York, United States Rome Health Full timeRome Health is currently searching for a Clinical Leader to provide operational management of the unit and promote and support an environment of excellent patient care.The Clinical Leader is a dynamic leadership role that requires ensuring compliance with all healthcare standards and requirements established by licensing, regulatory, and accreditation...
-
Customer Experience Representative
2 days ago
Rome, New York, United States Harbor Freight Tools Full timeAbout the RoleWe are seeking a skilled Customer Experience Representative to join our retail team. As a key member of our team, you will deliver exceptional customer service, handle sales transactions, and promote our products and services.Key Responsibilities- Provide a great experience for our customers- Handle various sales transactions- Encourage...
-
Bakery Team Leader
7 days ago
Rome, New York, United States Hannaford Supermarkets Full timeHannaford Supermarkets is a leading supermarket chain that values its roots in fresh produce. We are seeking a highly skilled and experienced Bakery Lead to join our team. As a key member of our bakery department, you will be responsible for ensuring the smooth operation of our bakery services.The ideal candidate will have excellent leadership skills, with...