Supervisor of Mortgage Technical Analysts

3 weeks ago


Colorado Springs, United States Ent Credit Union Full time

Job Description This position is responsible for the administration and supervision of the Mortgage Technical Analyst/Developer and Projects team. They will collaborate with the Mortgage Technical Developers and Analysts to ensure effective management of the mortgage loan origination systems, associated applications, and reporting functions. The MTA Supervisor will also collaborate with the Mortgage Project Lead to prioritize initiatives, assign technical resources, and assist with managing projects. Additional position functions include: Department staffing to include, job description preparation, position postings, interviews, hiring decisions and staff scheduling. Staff development to include, one on ones, coaching, performance improvement plans and performance reviews. Conduct recurring team meetings. Assign tasks and monitor analysts' workloads. Essential Functions Provide staff development, coaching, and team alignment for all direct reports as well as handle supervisory duties such as approving time off, performance reviews, disciplinary actions and assisting with department staffing. Partner with the Mortgage Technical Developers and Analysts to perform periodic reviews of key mortgage systems to ensure optimal functionality is maintained. Provide leadership and assist with managing associated projects as requested. Supervise the Mortgage Technical Analyst team and collaborate with the Manager - Mortgage Projects and Change Management to ensure departmental goals are achieved. Utilize a ticket/case management system to monitor the workload of the Technical Analyst team and assign daily tasks. Attend and/or facilitate meetings to represent the Mortgage Technical Analyst/Developer team and document pertinent information and disseminate it to the team. Facilitate release and upgrade meetings ahead of implementations. Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.



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