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Tax Associate

1 month ago


Forest Park, United States City of Forest Park Full time

Under the direction of the Finance Director or designee, the Office Associate II-Tax must be committed to providing exceptional customer service and accuracy in financial record-keeping. Possessing strong interpersonal skills and attention to detail, the candidate will thrive in a fast-paced environment. The duties of an Office Associate II-Tax are of a highly confidential nature; the divulging of such information would result in fine, and/or imprisonment, and immediate dismissal. Opens and sorts mail and receipts any incoming monies. Mails out forms and/or information requested by the general public. Audits tax returns and requests additional information when necessary. Computes taxes owed by examining W-2 forms, estimated payment records, and other documents. Operates computer to enter, update, retrieve, and analyze information. Assists citizens with questions by providing correct information by telephone or in person. Composes and types routine correspondence including computer generated notices to the general public, attorneys, tax preparers, etc. Files correspondence, reports, accounts, index cards, etc. Prepares correspondence and reports for mailing. Operates a variety of office equipment including computer, typewriter, calculator, FAX, copier, etc. Assists the Director of Finance and/or Assistant Finance Director with various tasks. Maintains accurate records on all individuals required to file with the Forest Park Tax Office. Assists in preparation of court cases and appears in court when necessary. Provides back-up support to the Assistant to the Director of Finance in the areas of budget, P.O.s, payroll, and accounts payable. Assists in the preparation and reporting of delinquent accounts for collection. Handles the move-in, move-out, and transfer data on residential and commercial property as it relates to tax information; updates change of address and mailing information as necessary. Prepares and records income tax refund checks and corresponding data. Keeps up-to-date with complex and changing federal, state, and local tax laws and procedures. Tracks office supplies; requests purchases when necessary. Minimum Requirements: Ability to understand and interpret tax ordinances and rules and regulations associated with the ordinances. Ability to handle confidential matters. General knowledge of bookkeeping and/or accounting theory. General knowledge of modern office procedures. Ability to operate a variety of common office machines, including personal computer, copy machine, FAX, etc. Proficiency with word processing and database software packages; ability to generate computer reports using custom software. Ability to file alphabetically, numerically, or by subject matter. Ability to maintain hardcopy and computer records; ability to search and retrieve records as necessary in compliance with Ohio’s Public Records laws. Ability to speak and write effectively. Knowledge of business English and grammar; proofreading skills. Ability to solve mathematical problems involving percentages, fractions, and decimals. Ability to understand and follow complex oral and written instructions. Ability to develop and maintain effective working relationships with associates and City officials. Ability to communicate professionally, courteously, and effectively with a multicultural, multiethnic public. Possess a general knowledge of federal and state tax laws and forms. Ability to analyze completed tax documents to identify and correct inconsistencies and errors. Ability to exercise judgment based upon knowledge of office procedures and regulations. Ability to maintain effective customer service skills in stressful or high volume situations. Ability to type 30wpm. High School graduate or equivalent, plus 2-4 years office experience supplemented with experience or courses in accounting and tax; must have good communication skills. Must be able to be insured by the City’s insurance carrier if the position requires driving. Must have a current State of Ohio Driver’s License and be able to operate a motor vehicle upon hire. Some lifting (up to 25 lbs.), moving boxes of supplies or records, stretching to reach items on high shelves. #J-18808-Ljbffr