Beverage Server

3 weeks ago


San Antonio, United States White Lodging Full time

Summary:
The Beverage Server serves food and beverage to guests of the hotel bar in accordance with hotel standards, ensuring excellent guest service.

Responsibilities
•Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics.
•Understand Hotel Improvement Plan.
•Complete set-up, side work and closing duties.
•Adhere to sequence of service and utilize proper hotel-specific scripting.
•Demonstrate suggesting and up-selling techniques when interacting with the guest.
•Be knowledgeable of all menu items, their garnish, content and preparation methods. Be prepared to answer any guest question about the menu in a direct and concise way. Know the use records.
•Stay current on daily specials, new menu items and specifications including proper preparation methods.
•Always answer the telephone in three rings with a smile and answer questions accordingly or transfer as needed.
•Record beverage orders suggesting specials and/or using up selling techniques to maximize profitability.
•Report order to bartender; insure proper garnishing of drinks before taking them to the guest.
•Serve bar guest their order in prompt and efficient manner in accordance with hotel standards.
•Check periodically with guests to see if they would like anything else.
•Inform guests of last call.
•Know point-of-sale system procedures/MICROS.
•Process checks accurately and in a timely manner.
•Count bank at beginning and end of shift and report all cash over/shorts to management. Comply with hotel and accounting procedures.
•Respond to guest inquiries regarding the hotel, in-house facilities and local attractions.
•Inform manager of customer dissatisfaction.
•Maintain a clean and orderly work area in accordance with hotel standards. Complete daily and weekly cleaning schedule. Assist in cleaning the bar area, bus tables of dirty glasses and other debris. Ensure that sanitation practices are followed.
•Comply with the 30 Essentials of Food Quality and Safety standards.
•Participate in daily preshift meetings.
•Practice energy conservation.
•Notify manage/AYS of maintenance issues.
•Ensure security and confidentiality of guest and hotel information and materials.
•Attend work on time as scheduled and adhere to attendance policy.
•Report unsafe conditions and suspicious activity to Loss Prevention/Management.
•Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required. Use personal protective equipment.
•Understand and comply with state liquor laws. Must hold valid liquor license as required by the state. Exercise judgment in serving liquor in order to protect the individual and the property.
•Must complete Service Training Manual and be certified/validated within 30 days of department Orientation. Must pass certification quiz/test for position. Must have TIPS Certification.
•Claim all tips in ADP and on weekly tip sheet. Submit weekly tip sheet to manager by end of pay week.
•Wear proper uniform including nametag at all times in accordance with the Standards of Appearance.
•Communicate properly and effectively with guests, associates and managers. Effectively respond to guest complaints.
•Promote teamwork and associate morale.
•Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation and hotel surroundings (i.e. mall, restaurants).
•Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Complete Chemical Training and Blood borne Pathogen Training.
•Follow proper key control procedures.
•Perform other duties as assigned.

Other Information

COMPETENCIES
•Job Knowledge
•Flexibility/Adaptability
•Quality of Work
•Perseverance
•Quantity of Work
•Organization Skills
•Guest Focus/Customer Service
•Effort
•Reliability/Dependability
•Judgment/Problem Solving
•Motivation/Initiative

WORKING CONDITIONS
•Lift, carry or otherwise move up to 25 lbs. regularly.
•May be required to lift, carry or otherwise move up to 50 lbs. occasionally with assistance.
•Follow proper moving and lifting procedures identified in Departmental Orientation Handbook.
•Regularly required to stand; walk; reach; use hands to finger, handle or feel; talk and hear; taste and smell.

Location Code: 4600


  • Beverage Server

    2 months ago


    San Antonio, United States White Lodging Services Corporation Full time

    The Beverage Server serves food and beverage to guests of the hotel bar in accordance with hotel standards, ensuring excellent guest service. Responsibilities - Provide the highest quality of service to the guest at all times and anticipate and excee Beverage, Server, Customer Service, Guest Service, Manager, Hotel

  • Server

    4 weeks ago


    San Antonio, United States Texas Premium Beverage Corp. Full time

    SUMMARY The Server is responsible to sell and effectively serve quality products in a professional and hospitable manner to guests. This requires thorough product knowledge of all items on our menu, competence in service procedures and commitment to customer satisfaction. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with...

  • Hotel Beverage Server

    1 month ago


    San Antonio, United States Hyatt Hotels Corporation Full time

    Hotel Cocktail Servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. A Hotel, Beverage, Server, Cocktail Server, Restaurant

  • Beverage Server

    7 days ago


    San Antonio, United States HYATT Hotels Full time

    Restaurant servers are responsible for presenting food and beverage options and submitting guest menu selections. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. A Hyatt restaurant server will engage in casual conversation and create the restaurant experience by their style and service...

  • Beverage Server

    2 weeks ago


    San Jacinto, United States Soboba Casino Full time

    **Summary** Provide friendly, responsive service to create an exceptional experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again. **Duties/Responsibilities** - Ensure friendly and efficient service to the guest, accept orders for beverages and delivers to...

  • Hotel Beverage Server

    3 weeks ago


    San Antonio, United States HYATT Hotels Full time

    Summary: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting...

  • Beverage Server

    4 weeks ago


    San Antonio, United States White Lodging Full time

    Summary:The Beverage Server serves food and beverage to guests of the hotel bar in accordance with hotel standards, ensuring excellent guest service.Responsibilities• Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. • Understand...

  • Beverage Server

    3 weeks ago


    San Antonio, United States White Lodging Full time

    Summary:The Beverage Server serves food and beverage to guests of the hotel bar in accordance with hotel standards, ensuring excellent guest service.Responsibilities• Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. • Understand...

  • Server

    2 months ago


    San Antonio, United States FreeRange Concepts Full time

    **Server** **Department:** FOH **Location:** San Antonio, TX Description We are looking for a great talent to come and join our team. Youll be the face of our restaurant and responsible for our customers experiences. Compensation includes hourly wage and tips. Server responsibilities include ensuring our tables are clean and tidy when guests arrive,...

  • Server

    1 month ago


    San Antonio, United States Bluegreen Vacations - Bluegreen Corporation Full time

    Eilan Hotel & Spa, located in San Antonio, TX, is seeking an outgoing part-time Restaurant Server for their Food and Beverage Operations. Apply now, hiring immediately! Compensation: $5 per hour, plus tips Schedule: Part-Time, PM Shift including week Server, Restaurant, Hotel

  • Server

    3 weeks ago


    San Antonio, United States Bluegreen Vacations - Bluegreen Corporation Full time

    Eilan Hotel & Spa, located in San Antonio, TX, is seeking an outgoing part-time Restaurant Server for their Food and Beverage Operations. Apply now, hiring immediately! Compensation: $5 per hour, plus tips Schedule: Part-Time, PM Shift including week Server, Restaurant, Hotel


  • San Antonio, United States Omni Hotels & Resorts Full time

    To deliver prompt and courteous service to guests. Also ensure orders for servers are completed in a timely manner. Ensuring maximum guest satisfaction in a consistent and controlled atmosphere providing Food and Beverage products. Responsibilities G Beverage, Bridge, Attendant, Restaurant, Hotel

  • Server>

    4 weeks ago


    San Antonio, United States Yard House Full time

    Yard House - 849 E. Commerce St [Restaurant Server / Wait Staff / Team Member] As a Server at Yard House, you'll: Play an important role with the Guests; Be responsible for tour guiding Guests through the diverse menu and beverage selections; Provide attentive and friendly service that ensures the Guests feel valued and well taken care of...Hiring...

  • Server>

    3 weeks ago


    San Antonio, United States Yard House Full time

    Yard House - 849 E. Commerce St [Restaurant Server / Wait Staff / Team Member] As a Server at Yard House, you'll: Play an important role with the Guests; Be responsible for tour guiding Guests through the diverse menu and beverage selections; Provide attentive and friendly service that ensures the Guests feel valued and well taken care of...Hiring...

  • Server

    4 weeks ago


    San Antonio, United States First Watch Full time

    Location: Location: Server in San Antonio, TX at First Watch Location * **Location:** 9110 North Loop 1604 West **Experience:** Not Specified **Job Description** **Major Purpose:** The primary responsibility of a Server is to provide friendly, efficient, accurate and responsive service to create a memorable experience for our customers. The Server...


  • San Antonio, United States G C Quarry Holdings Full time

    Job DescriptionJob DescriptionDescription:A. Position. Food and Beverage Director B. Essential Function. Responsible for all food and beverage production and service for the club. c. START DATE: August 5th, 2024Duties and ResponsibilitiesManage F&B budget and takes corrective action to assure that the goals are attained. Assures that orientation and training...


  • San Antonio, United States San Antonio Country Club Full time

    Job DescriptionJob DescriptionDepartment: BeverageJob Title: Beverage Cart AttendantReports To: Golf Shop Manager, Asst. Golf Shop ManagerQualifications: Must be outgoing and personable. Should be organized and able to handle multiple tasks at one time. Must be honest and trustworthy with a good sense of responsibility.Role Description: To enhance quality...

  • Server

    3 weeks ago


    San Antonio, United States Rosario's Full time

    Description Rosario's is hiring immediately for Servers to join their team at San Antonio International Airport! The overall objective and purpose of the Restaurant Server position is to provide hospitable, unobtrusive service to our guests. The position is responsible for serving food and beverage to our guests to create an exceptional guest experience....

  • Server

    4 weeks ago


    San Antonio, United States La Gloria Inc Full time

    Description La Gloria is hiring immediately for Servers to join their team at San Antonio International Airport! The overall objective and purpose of the Restaurant Server position is to provide hospitable, unobtrusive service to our guests. The position is responsible for serving food and beverage to our guests to create an exceptional guest experience....

  • Server

    1 week ago


    San Antonio, United States Rosario's Full time

    Description Rosario's is hiring immediately for Servers to join their team at San Antonio International Airport! The overall objective and purpose of the Restaurant Server position is to provide hospitable, unobtrusive service to our guests. The position is responsible for serving food and beverage to our guests to create an exceptional guest experience....