Customer Service Representative III

4 weeks ago


San Diego, United States Strategic Data Systems Full time
Customer Service Representative

Naval Air Station North Island - San Diego, CA 92135

On-Site Position

Compensation: $24.89- $29/hour (Depending on Benefit Selection)

24/7/365 Flexibility

Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great opportunity for you

We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in San Diego, CA.

As a Customer Service Representative, you will:

•Act as the first step in a multi-tiered support to Military Sailors and their families.

•Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.

•Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.

•Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.

•Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.

•Work towards opportunities for growth as many agents have been hand selected for Shift Supervisors and/or assigned to Specified Teams within the call center based on skill levels.

Requirements:
    • DOD Secret Security Clearance Eligible
    • Four (4) years' experience, or three (3) years with Associates degree, or Military background a plus.
    • Experience in customer service and responding to requests for information,
    • Contact center experience preferred
    • Knowledge of current CRM systems
    • Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to address customer requests
    • Knowledge of printer functions, connectivity and understanding of basic printer/scanning troubleshooting
    • Proficient in both oral and written communication to communicate effectively with others and explain complex actions taken in regard to customers' service requests
    • The ability to multi-task, prioritize, and manage time effectively
    • The ability to work in a fast-paced environment with the flexibility to work nights and weekends
    • The ability to type at least 30 WPM
    • Proven experience as a data entry clerk or similar position.


  • San Diego, United States Circle K Stores, Inc. Full time

    Store 2709503: 12849 Rancho Penasquitos Blvd, San Diego, California 92129 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to b Customer Service Representative, Customer Service, Representative, Retail, Service


  • San Diego, United States Guild Mortgage Full time

    The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company's Customer Service functions. The role is primarily responsible, under direct to moderate supervision Customer Service, Customer Service Representative, Representative, Retail, Service


  • San Diego, United States Boundless Promotions Full time

    We are on the search for hard-working individuals that are looking for a great entry-level Customer Service Representative position with real growth opportunities! Our goal is to cultivate and maintain true partnerships with our clients and consumers. We've become the nation's largest business consulting firm due to our winning mentality, honesty,...


  • San Diego, United States Atlas Vision Full time

    Company Description Atlas Vision, based in San Diego, CA, is a global marketing consultancy company. Atlas Vision is known for working with industry giants and has a passion for travel, new experiences, and global growth. Role Description This is a full-time on-site role for a Customer Service Representative at Atlas Vision in San Diego, CA. The Customer...


  • San Diego, United States Atlas Vision Full time

    Company DescriptionAtlas Vision, based in San Diego, CA, is a global marketing consultancy company. Atlas Vision is known for working with industry giants and has a passion for travel, new experiences, and global growth.Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Atlas Vision in San Diego, CA. The Customer...


  • San Diego, United States Atlas Vision Full time

    Company DescriptionAtlas Vision, based in San Diego, CA, is a global marketing consultancy company. Atlas Vision is known for working with industry giants and has a passion for travel, new experiences, and global growth.Role DescriptionThis is a full-time on-site role for a Customer Service Representative at Atlas Vision in San Diego, CA. The Customer...


  • San Diego, CA, United States Strategic Data Systems Full time

    Customer Service Representative Naval Air Station North Island - San Diego, CA 92135 On-Site Position Compensation: $24.89- $29/hour (Depending on Benefit Selection)24/7/365 Flexibility Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great...


  • San Diego, United States Atlas Vision Full time

    Company DescriptionAtlas Vision is a global consultancy firm that has expanded to 5 countries, with India being the latest addition in 2024. We are an outsourced marketing company with over 43 clients stateside that have a need to bring their brand in front of the correct demographic. We are looking for enthusiastic, motivated customer service agents to aid...


  • San Diego, United States Atlas Vision Full time

    Company Description Atlas Vision is a global consultancy firm that has expanded to 5 countries, with India being the latest addition in 2024. We are an outsourced marketing company with over 43 clients stateside that have a need to bring their brand in front of the correct demographic. We are looking for enthusiastic, motivated customer service agents to aid...


  • San Diego, United States ASI SERVICES INC Full time

    Job Description Job Description Our firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced, high-energy customer service and sales industry. Our firm proudly works with some of the world’s largest and most renowned brands in the telecommunication industry. We...


  • San Diego, United States Atlas Vision Full time

    Company DescriptionAtlas Vision is a global consulting firm that started in Dublin, Ireland nearly 20 years ago and has expanded to 5 countries, with India being the latest addition in 2024. The company has grown from small clients to industry giants, focusing on global success for their clients through different marketing strategies and brand awareness.Role...


  • San Diego, United States Mr. Appliance Full time

    Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...


  • San Diego, United States Mr. Appliance Full time

    Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...


  • San Diego, United States Mr Appliance Full time

    Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...


  • San Diego, United States ASI, inc Full time

    Job DescriptionJob DescriptionOur firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced, high-energy customer service and sales industry. Our firm proudly works with some of the world’s largest and most renowned brands in the telecommunication industry. We...


  • San Antonio, United States Strategic Data Systems Full time

    Customer Service Representative Fort Sam Houston - San Antonio, TX 78234 On-Site Position 24/7/365 Flexibility Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great opportunity for you! We are looking for a Customer Service Representative who...


  • San Diego, United States NLC Consulting Inc. Full time

    Job Description Job Description Our company has an immediate opening for a Bilingual Customer Service Representative for our client located in the greater San Diego area. The position entails being the primary customer support for our contact-center. Success in this position requires that the Bilingual Customer Service Representative is able to work...


  • San Diego, United States PostScan Mail Full time

    We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value...


  • San Diego, United States Government Employees Insurance Company Full time

    Customer Service Representative at Government Employees Insurance Company summary: As a Customer Service Representative at GEICO in San Diego, you will be the first point of contact for policyholders, assisting with billing inquiries and policy changes while providing exceptional customer service. This role requires strong communication skills and the...


  • San Diego, California, United States PostScan Mail Full time

    We are seeking a dedicated Customer Service Representative to join our dynamic team. In this role, you will play a key part in assisting our sales representatives and responding to inquiries from both customers and prospects.This is an exciting opportunity to work with a high volume of incoming phone calls, generating valuable sales leads, and determining...