Assistant Residential Manager

1 week ago

Hampton Bays, New York, United States RISE Life Services, An Aid to The Developmentally Full time
Job Details

Level
Experienced

Job Location
West Tiana Site 2 - Hampton Bays, NY

Position Type
Full Time

Education Level
High School

Salary Range
$20.25 - $21.78 Hourly

Job Shift
Any

Job Category
Health Care

Welcome to Rise Life Services

RISE Life Services (an Aid to the Developmentally Disabled Company) provides a residential and supported living environment dedicated to empowering people with developmental disabilities and mental health challenges to RISE to their full potential. Our core values of quality, dignity, and respect serve as our guiding principles in everything we do.

Among our finest assets is our dedicated workforce: a diverse, knowledge-based team of professionals committed to offering the highest quality of services that are compassionately delivered and responsive to the needs of the individuals we serve and their families.

We offer a competitive compensation benefits package. That may include the following:
  • $3,500 Dollar sign on bonus
  • Medical/Dental/Vision Insurance - Premier nationally recognized providers
  • Vacation/Personal/Sick Time Off
  • Life Insurance
  • Education Assistance
  • 401K Retirement Plan
  • Flexible Spending Account
  • Referral Bonus
  • Local company discounts
  • Professional Development & Training opportunities
Under the direct supervision of the Residential Manager, the Assistant Residential Manager will oversee and maintain successful operation of a (9- 10 bed) co-ed Community residence serving Individuals with severe mental illness. The Assistant Residential Manager is expected to carry out responsibilities with the utmost professionalism, be forward-thinking, and act as a positive role-model.
  • Demonstrate ability to problem solve, multi-task, and conduct research to resolve program concerns in a timely manner in conjunction with the Residential Manager
  • Be available during assigned shifts to address emergent needs, offer triage and support; Work with Residential Manager to ensure 24/7 coverage of CR;
  • Act in the capacity of a Residential Manager in the absence of; Work with Program Administration to verify successful operations of the program.
  • Exhibit effectiveness in handling crisis situations, deploying resources, and communicating effectively to required parties.
  • Maintain COVID protocols, as directed.
  • Provide training, direction, and supervision to full time, part time, or on-call Residential Counselors assigned to the program as well as assigned by the Residential Manager; Maintains own training compliance
  • Assists in coordinating all services for Individuals- including linkages to day treatment, therapy, medical, psychiatric, financial, etc. considering the Individuals' choices.
  • Thoroughly prepares for OMH/OMIG/Internal Management Audits; Conducts regular self-audits of records to identify areas of concern; Duties are divided/assigned by Residential Manager
  • Oversees and implements agency medication protocols; Regularly monitors Individual's awareness and adherence to their prescribed medication regimen; Works collaboratively with the Medication Specialist and Residential Manager to ensure OMH Medication protocols are followed by staff
  • Participates in MANDATORY staff meetings at least once per month- Alongside Manager, prepares a thorough, professional agenda; Maintains minutes of staff meetings as well as a sign-in sheet; Attends monthly Managers' meeting- showing up timely and prepared to present on Program updates
  • Develop specific Individual Service Plans, conducts review every 90 days as required- and invites all parties the Individual deems necessary to partake in their recovery plan; Maintains active target dates on the service plan necessary for service delivery
  • Assists in coordinating the implementation of Restorative Service Goals, including staff assignments for goal-related activities, data collection, progress notes, billing requirements.
  • Participates in bi-annual Utilization Management Reviews and ensures completion of Recovery self-assessments and other billing components.
  • Coordinates the implementation of Restorative Service Goals, including staff assignments for goal-related activities, data collection, progress notes, billing requirements.
  • Works collaboratively with clinical department (BIS) to complete/oversee ABC sheets, other behavioral tracking mechanisms making certain that Behavior Plans are successfully implemented; Maintain records and submit according to program due dates.
  • Utilize Precision Care for all documentation; Run monthly reports on progress notes; Identify areas of concern and share findings with Residential Manager.
  • Assist in managing staff schedules, required trainings and staff onboarding.
  • Reviews/approves own timecard.
  • Participates in the admission/discharge process, including trial visits, and 30-day discharge Follow up report.
  • Confidently Represent agency to other service providers and community groups.
  • Assists in overseeing the cooking needs with healthy menu planning, food shopping/ordering, and meal preparation, incorporating the dietary needs of the individuals. Review the weekly Menu, making any needed changes, and sign-off prior to the start of each week.
  • Submit Weekly Food ledgers/receipts and Monthly Recreational receipts, van logs/receipts, etc. as assigned by Residential Manager.
  • Maintain documentation of annual/bi-annual medical appointments (i.e. physical /PPD/Psychiatric/Psychosocial); conduct routine audits of PC- ensuring face sheet is current with diagnosis' changes within 24 hours of update
  • Accompany residents on medical appointments utilizing agency vehicle; Assign to Residential staff as appropriate.
  • Ability to exercise sound judgement always.
  • Ability to keep up with a multitude of emails via Microsoft Outlook; Perform other duties via Microsoft Suites (Excel, Word, Teams)
  • Effectively manage time, organize workspace, demonstrate proactive planning/prioritize to accomplish responsibilities.
  • Ensuring organization of monthly recreation activities to promote independence, wellness, and community integration.
  • Establish and maintain professional, interpersonal relationships; Develop constructive and cooperative working relationships.
  • Efficiently handle complaints, settle disputes, resolving grievances, conflicts, and offer mediation. Direct to Residential Manager or Administration, as deemed appropriate.
This is a full-time position located in Hampton Bays, NY Tuesday through Friday 12pm - 8pm and Saturday 8a-4p. Managers are required to be on call as needed.

Required Qualifications
  • High School diploma with at least 5 years' experience working with the mental health population, or an Associates Degree with 2 years of Human services experience.
  • Valid NYS Driver's License
  • Ability to build and maintain effective working relationships
  • Excellent verbal & written skills
  • Proficiency in computer skills including MS Word, Excel & Outlook
  • Demonstrated leadership skills
  • Highly organized, and detail oriented including time management
Preferred Qualifications
  • BA/BS Degree with a degree in human services
  • At least 1 year experience working within an OMH funded residential setting
Rise Life Services is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

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