Room Attendant

1 month ago


Milwaukee, United States The Marcus Corporation Full time

Are you driven to work for the most recognized name in the hospitality industry? If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee City Center is the place for you. Our property and brand pride itself on continuous innovation through our approach to world-class service, upscale amenities and superior style.

The Hilton Milwaukee City Center is looking for individuals with an eye for detail. As a Room Attendant, it is your role to make our guests feel at home and ensure our rooms are cleaned and "Stage-Ready" for our guests. Our Room Attendants pride themselves in providing excellent customer service and consistency in each room they prepare.

What will you be doing?

  • Service all stay-over rooms, changing sheets/pillows slips daily and replenishing towels/amenities as needed.
  • Clean all check-out (vacant/dirty) rooms thoroughly, paying close attention to details and changing sheets/pillow slips. Replenish towels and amenities.
  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counter, and floor surfaces.
  • Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
  • Vacuum the entire room thoroughly.
  • Empty all trash, replacing trash liners if applicable.
  • Replenish amenities, linens, and supplies in the guest room.
  • Ensure a neat and organized housekeeping closet on the assigned guest floor.
  • All other duties as assigned.
What do you bring to the role?
  • Past experience in hotels and customer service is a plus
  • Weekend availability required
  • Must be available to work 1st Shift, M-F (8:00am-4:30pm), Saturday (8:30am-5:00pm), Sunday (9:00am-5:00pm)
  • Must have reliable transportation to and from work
What's in it for you?
  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts properties and Hilton properties
  • Discounts at Marcus Hotels & Resorts cafes, bars, restaurants and lounges - not to mention, great deals on golfing, skiing and spa
  • Free parking
  • Discounted monthly bus pass
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career, and transfer from one property to another while maintaining your service with the company
  • Paid time off
  • Annual wage increases
  • Holiday, jury duty and bereavement pay
  • Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits


The Hilton Milwaukee City Center is an equal opportunity employer.
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