Employee Relations Manager

3 weeks ago

Atlanta, United States CareerBuilder Full time

Overview:
The Employee Relations Manager will serve as the leader of the Employee Relations Investigation Team. The Employee Relations Manager will oversee the assignment, management, and direction of Employee Relations investigations. This role is responsible for directing the work of Employee Relations Advisors to mitigate risk and develop solutions to complex talent matters while serving as an ambassador for a civil work environment for Staff.

In conjunction with senior leaders in Talent, this leader will influence the implementation of strategies to mitigate risk and protect the enterprise's culture.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities:
Direct the work of the Employee Relations team serving as an advisor on employee relations best practices and strategies
Work closely with HR business partners and/or Legal team on employee relations matters ensuring a thorough investigation plan, recommendations to resolve issue, and completion of appropriate documentation
Consult with Legal to ensure consistent interpretation and application of policy and practice related to employee relations cases
Evaluate and resolve employee relations or work-related concerns which may require meeting with People Leaders to determine appropriate action
Lead the analysis and review of changes and updates to employment policies and guidelines to ensure they are aligned to Chick-fil-As objectives and compliant with employment law
Proactive assessment of trends in employee relations matters with recommendations to senior leaders on solutions that will continue to protect the health, morale, and productivity of our Staff
Consult, coach, and educate employees and leaders on policies and guidelines, enabling decision making processes that foster a fair and equitable work environment.
Create and maintain reports and systems that track employee relations cases and data
Manage a team of advisors on investigations and documentation overseeing work and providing guidance
Leading Talent Compliance projects and serving on cross functional teams
Support team of direct reports

Minimum Qualifications:
Bachelor's Degree
7-9 years of professional relevant work experience
Aptitude to work with several technology platforms
Knowledge and understanding of Microsofts standard suite of work solutions - Word, Excel, PowerPoint, Outlook, etc.
Excellent writing, documentation, and editing skills
Strong communication/presentation skills and ability to communicate effectively with all levels of leadership, particularly at executive levels in the business
Strong working knowledge of employment laws and regulations at state and federal levels
Proficiency in collecting, analyzing, and interpreting complex data
Ability to work through complex talent matters bringing resolution in a calm and professional manner
Seen as a trusted advisor and demonstrates ability to partner and influence others without direct authority when resolving employee relations matters
Strong leadership skills to lead and manage others
Ability to thrive in a complex organization and work well in a fast-paced, team-oriented environment
Demonstrate sensitivity to geographical and cultural differences
Ability to manage projects and consult to compliance matters that are related to talent compliance projects

Preferred Qualifications:
Masters Degree, J.D. or Ph. D in Business, HR, or Legal
PHR or SPHR

Minimum Years of Experience:
7

Travel Requirements:
25%

Required Level of Education:
Bachelor's Degree

Preferred Level of Education:
Masters Degree

Major/Concentration:
Business, HR, or Legal
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