Account Processor

2 weeks ago

St Paul, United States North Risk Partners Full time

Job Type

Full-time

Description

North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. Our team consists of over 400 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. North Risk's team is values-driven with a common mission of service - to our clients, to each other, and to our community.

This position works under the support and direction of the Account Management team and Risk Advisors, processing day-to-day service requests associated with Surety accounts. The Account Processor will work under the supervision of the Account Management team servicing surety accounts and will progressively increase his/her responsibilities to further develop and grow within the Surety department.

PRIMARY RESPONSIBILITIES:

  • Assist the account management team by delivering quick and accurate responses to service requests in a caring and friendly manner
  • Accept, process, and communicate standard tasks such as, but not limited to:
    • Renewing and processing license and permit bonds
    • Obtaining information needed from company websites to support the renewal process
    • Process client correspondence per bond procedures
    • Prepare, process, and send completed bonds to clients
  • Receive, process, and manage other incoming bond requests delegated by account managers
  • Enter client activity and other relevant information into the company's software system(s)
  • Attend and actively participate in agency service training meetings
  • Develop positive relationships with partner insurance carriers
  • Follow all federal and state regulations, and best practices for avoiding errors and omissions
SECONDARY RESPONSIBILTIES:
  • Perform miscellaneous projects and complete various tasks as requested by management
Requirements

Education, Experience, and Certifications:
  • High school degree or equivalent is required
  • Bachelor's degree preferred, but not required
  • Previous work experience in insurance or another service industry is helpful, but not required
  • Ability to obtain a property and casualty insurance license
BEHAVIOR EXPECTATIONS:
  • A role model for North Risk Partners' core values, mission, and desired culture
  • Demonstrate enthusiasm and a positive attitude
  • A self-starter who takes initiative to identify problems and lead by example
  • Effective oral and written communication skills to effectively represent North Risk Partners as an employer of choice
  • Ability to build strong, constructive relationships with a diverse range of clients, and organizational partners to discover common goals for a positive experience
  • Strong attention to detail with excellent organizational skills
  • Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
  • A team player who collaborates and works well with his/her coworkers
  • A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners

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