Loan Operations Team Leader

1 month ago

East Petersburg, United States Fulton Bank Full time

Value Proposition:

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview:

This postition can be location in our Administrative Services Center in East Petersburg. (near Lancaster PA) or at City Line Plaza in Bethlehem, PA

Hours are Monday Friday 8:00-4:30

Must be willing to work overtime.

Coordinates the workflow and daily operations of their respective teams within the Loan Operations department. Provides support to the Loam Operations Manager; offering coverage in the Loan Operations Manager's absence. Assists with workload when necessary.

Responsibilities:
  • Monitors and assesses daily workflow and work distribution, reprioritizes as needed. Elevates resource concerns and employee issues to the Loan Operations Manager. Compiles, analyzes and reports volumes and productivity to the Loan Operations Manager. Provides feedback to the Loan Operations Manager for performance appraisals and address issues as needed. Independently schedules and facilitates team meetings, as appropriate.
  • Handles more complex transactions and research items. Assists employees with their job responsibilities when the workload is heavy.
  • Assists Loan Operations Manager in reviewing existing operating procedures, recommends changes and ensures proper implementation of the approved changes. Updates manuals as needed to reflect changes implemented. Communicates procedure changes to staff and affected departments. Works with Loan Operations Manager to review and test new technologies and system changes to increase efficiency and productivity without sacrificing quality.
  • Ensure team adherence with ISP standard, performing activities when necessary to aid team performance.
  • Ensures that staff is adequately trained by scheduling training on systems utilized by their team and through on the job training, providing cross training of all functions of the team.
  • Responsible for verification and authorization for bank checks, when appropriate.
Qualifications:
Education

High School Diploma or equivalent. (Required)

Experience

2 or more years Banking. (Required)

1 year or more of supervision (Preferred)

:

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency:

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidates knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $18.25 - $27.16.

Benefits:

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement:
Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement:

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

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