Bartender

6 days ago

Oklahoma City, United States Razzoo's Cajun Cafe Full time
Job Details

Job Location
Oklahoma City - Oklahoma City, OK

Position Type
Full Time

Job Shift
Any

Description

Position Overview:
Serves food and drinks, including alcoholic beverages, to guests directly (or through service well) in a friendly and timely manner.

Licensing Requirements:
  • ABC Certification as required by state or local laws
  • Food Handlers Certification as required by state or local laws
Essential Skills/Experience:
  • Integrity must comply with cash and credit card handling policies and protect the Companys assets
  • Guest Service Orientation anticipating guests needs and consistently following Razzoos Steps of Service
  • Active Listening giving full attention to what other people are saying, taking time to understand the points being made, asking
  • questions as appropriate and not interrupting at inappropriate times
  • Speaking talking to others, i.e., managers, co-workers, guests, to convey information effectively
  • Social Perceptiveness being aware of others behavior and reactions and understanding why they react as they do
  • Critical Thinking using logic and reasoning to identify the needs of a given situation
  • Reading Comprehension understanding written communications and documents
  • Arithmetic utilizing basic math skills relative to position requirements, i.e., guest checks, payments, tip sharing
  • Problem Sensitivity the ability to tell when something is wrong or is likely to go wrong, and recognize when to bring to the attention of the Manager on Duty
  • Memorization the ability to remember information, ie., Company standards and procedures, Steps of Service, menu, drink offerings and recipes
  • Handwriting legible writing skills for various Company forms and documents
  • Time Sharing the ability to shift back and forth between two or more activities or sources of information
  • Team Oriented actively demonstrating teamwork at all times, i.e., establishing and maintaining constructive and cooperative working relationships with team members and participating in a team oriented environment
  • Safety Focused ability to adhere to Company safety standards at all times
  • Work Schedule ability to work agreed-upon schedule which may include evenings, weekends and holidays; and to be at work on time
Qualifications

Essential Characteristics:
  • Self-directed ability to work well with little or no supervision
  • Organized, detail oriented; recognizes errors quickly
  • Sense of urgency
  • Positive attitude and professional demeanor
  • Guest focused and solution-driven
  • Persuasive skills
  • Multi-tasker
  • Team oriented
  • Communicator clear written and oral skills
  • Safety conscious follows all safety and sanitation policies
  • Professional image - neat, clean, pressed
  • Dependable consistently works agreed upon schedule and gets to work on time
  • Committed to Razzoos 6-2-101 (Philosophies and Values)
Essential Duties And Responsibilities:
  • Deliver Hospitality to every guest
  • Suggest food/drink items
  • Know liquor brands, basic liquor drinks and Razzoos specialty drinks
  • Collect payment for all purchases following appropriate Company procedures
  • Conduct age verification for alcohol service following ABC requirements and Company procedures at all times
  • Reconcile cash drawer and daily sales receipts at end of shift
  • Manage guest liquor consumption effectively and in accordance with ABC requirements and Razzoos Liquor Service Agreement
  • Maintain ongoing cleanliness of glasses, utensils, bar equipment, bar tops, work areas and tables
  • Fill drink orders directly from guests and from service well printer
  • Defer all guest questions regarding allergies to the Manager on Duty
  • Serve liquor, beer and wine directly to guests
  • Prepare drinks in accordance with Razzos drink recipes and procedures
  • Expedite and garnish food orders as necessary
  • Serve food items to guests seated in the bar area
  • Slice and pit fruit for garnishing drinks
  • Arrange bottles and glasses to maintain attractive displays and liquor cages
  • Plan, organize and control the operations of the bar
  • Stock liquor appropriately when liquor orders arrive
  • Empty trash cans using appropriate safety and sanitation measures
  • Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
  • Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
  • Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
  • Comply with all applicable federal, state and local statutes as well as Razzoos policies and procedures
  • Perform additional responsibilities as requested by a manager at any time
Physical Demands:
  • Must be able to bend, stoop, lift and carry items (ice, plates, trash, etc.) up to 40 lbs., and 40+ lbs. with assistance
  • Move about the dining and kitchen areas quickly and carefully
  • Stand/walk during entire shift
  • Enter and exit kitchen with full hands
  • Climb ladder when reaching for items that are on upper shelves
  • Ability to hear with accuracy over loud background noise
  • 20/20 Near Vision, with correction the ability to see details at close range (within a few feet of the observer)
  • Manual Dexterity the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects
Working Conditions:
  • Fast-paced environment
  • Narrow spaces behind bar, between dining tables and in kitchen area
  • Several guests and co-workers moving about at same time
  • Several guests or tasks to attend to at one time
  • Background noise, i.e., guests and employees speaking simultaneously, equipment noise and background music
  • Exposure to hot (kitchen) and cold (walk-ins) temperatures

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