Retail Customer Service Associate II

6 days ago


Mission, United States Ingka External Full time
Job ID: 266209

Date posted: 20/11/2024
Why we will love you

You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day
•Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience.
•Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
•Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
•Builds emotional connections through meaningful and empathetic interactions with customers.
•Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
•Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

Apply now

JOB TYPE: Permanent, Part-time
BENEFITS ELIGIBLE: No
HOURS: 12-20 Hours/Week, Weekend availability required

The pay range for this role is $16.90 to $24.10

At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more
•Generous paid time off, holiday and sick time
•WiselyPay - get earned wages up to two days early
•Paid parental leave (up to 16 weeks)
•KinderCare tuition discount
•Retirement and bonus plans
•Co-worker discount, meal deal, and referral bonus
•Pet insurance program
•Education assistance and learning programs
•Safety shoe reimbursement
•24/7 telehealth visits
•Dental and vision plans
•Medical and Rx plans (must work min. 20 hrs/wk)
•A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.

QUALIFICATIONS
•1 year sales or customer service experience preferred
•High School Diploma or equivalent

  • Mission, Texas, United States 2020 Companies Full time

    Job SummaryAs a Retail Sales Associate at 2020 Companies, you will be responsible for selling products and services in a retail store, kiosk, and/or event environments. You will meet or exceed personal sales goals on a monthly basis, while providing excellent customer service and support. Key responsibilities include:Selling products and services to...


  • Mission Viejo, United States FedEx Office Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....


  • Mission, United States La Lomita Full time

    Job Type Part-time Description El Tigre food stores provides a unique workplace experience for all of our cashiers in Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre is the place for you to begin your career journey. The...


  • Mission, Texas, United States OSL Retail Services Full time

    Unlock Your Potential as a Wireless Retail Team Lead with OSL Retail Services!Company OverviewAt OSL Retail Services, we're committed to delivering exceptional customer experiences. Our team is passionate about providing top-notch sales and service in the wireless industry.About the RoleWe're seeking a highly motivated and experienced Wireless Retail Team...


  • Mission, Texas, United States Cash America Full time

    Cash America Retail Sales Associate Job DescriptionAt Cash America, we are seeking a dynamic Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our retail locations.Key Responsibilities:Develop and maintain a deep understanding of our...


  • Mission, Texas, United States Ingka External Full time

    Job OverviewAs a Retail Sales Associate at Ingka External, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your primary focus will be on assisting customers in finding the best solutions for their homes, while maintaining a tidy and well-stocked sales floor.Key...


  • Mission, Texas, United States Burlington Full time

    Are you a people-person with great organizational skills looking for a challenging role in a fast-paced retail environment?Retail Sales Associates at Burlington Stores, Inc. are ambassadors of the brand, providing world-class service to customers and working together as a team to drive results.Responsibilities include greeting and assisting customers,...


  • Mission, Texas, United States El Tigre Tex Best La Lomita, Inc. Full time

    Job SummaryEl Tigre Food Stores is seeking a highly motivated and customer-focused Customer Service Associate to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating the cash register.Key Responsibilities:Provide professional...


  • Mission Hills, United States Providence Health & Service Full time

    Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller. Supporting the values of PSJH-CA and proven ability to use team concepts to enhance shared leadership phi Customer Service Representative, Customer Service, Representative, Retail, Healthcare


  • Mission, United States Kohl's Full time

    Kohl's - 2504 E Expressway 83 [Sales Associate / Team Member] As a Retail Sales Associate at Kohl's, you'll: Greet all customers and associates, assist in a friendly, courteous manner and adhere to the ""Yes We Can"" policy resolving customer's questions and requests; Greet and engage customer, request credit, explain savings, ask to complete the survey and...

  • Retail Sales Associate

    3 months ago


    Mission Viejo, United States Verizon Communications, Inc. Full time

    As a full-time Verizon Retail Sales Associate in the mobile department at a National Retailer, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our National Retailer Sales Associate, Retail Sales, Retail, Sales, Associate, Customer Service


  • Mission Viejo, United States Talbots Full time

    Talbots - Shoppes at Mission Viejo [Sales Associate / Team Member] As a Retail Sales Associate at Talbots, you'll: Communicate professionally and in a timely manner with customers, associates and corporate partners; Be accountable for achieving productivity goals by using product knowledge using selling tools and available resources; Provide an exceptional...


  • Mission Viejo, California, United States Zumiez Full time

    Key Responsibilities:As a Retail Sales Associate at Zumiez, you will:Provide exceptional customer service utilizing Zumiez selling techniques.Organize and present merchandise based on Zumiez merchandising techniques.Prevent loss through awareness of your assigned section.What We Offer:A dynamic and fast-paced retail environment with opportunities for growth...

  • Food Service Associate

    3 months ago


    Mission, United States La Lomita Full time

    Job Type Part-time Description El Tigre food stores provides a unique workplace experience for all of our team members in Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre is the place for you to begin your career journey....

  • Retail Sales Associate

    2 months ago


    Mission Viejo, United States Floor & Decor Full time

    Floor & Decor - 25872 Muirlands Blvd [Sales Associate / Team Member] As a Retail Sales Associate at Floor & Decor, you'll: Acknowledge and greet customers with a positive attitude; Help customers find merchandise on the sales floor; Help customers get the needed items to complete their project; Answer customer questions; Keep the work area clean and safe; Be...


  • Mission, Texas, United States PetSmart Full time

    Key Responsibilities:• Welcome customers to the store and facilitate a seamless checkout process as a cashier.• Ensure the safety and well-being of all living pets in the store, including fish, reptiles, birds, and small animals.• Assist pet parents in finding the products they need, providing expert advice and guidance when required.About the...


  • Mission, United States PetSmart Full time

    PetSmart, Inc. - 5810 Antioch Rd [Sales Associate / Team Member] As a Retail Sales Associate at PetSmart, Inc., you'll: Welcome customers to the store, facilitate an easy check out process as a cashier; Ensure the safety of all living pets in the stores, including fish, reptiles, birds, and small animals; Help the pet parents find exactly what they need,...

  • Retail Sales Associate

    3 months ago


    Mission Viejo, United States Lovisa America LLC Full time

    Join the Lovisa America team: It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. The Sales Associate Role: The Stylist (Sales Associate) is responsible for supporting the Store Manager and Assistant Store Manager to achieve store targets and...


  • Mission, Texas, United States El Tigre Tex Best La Lomita, Inc. Full time

    Job OverviewEl Tigre food stores offers a unique workplace experience for team members. Our goal is to ensure team members succeed in a fun, family-focused environment. If you're a team player interested in learning and growing, El Tigre is the place to begin your career journey.The Food Service Associate performs food service functions, including...


  • Mission Viejo, United States SAS Retail Services Full time

    Hey detail-oriented person! We handle product movement at retail. We display it, we move it, we track it; making sure stores and their product suppliers have the best opportunities for optimal sales. When you join the SAS Retail Services' team as a Reset Merchandiser you'll be making a difference by ensuring the latest products match the new plan. If you...