Sales Associate, Full Time

3 months ago

Gainesville, United States Gap Inc. Full time

Posted on: February 10, 2022 | Job#: R29087

**Sales Associate, Full Time - Shops at Stonewall**

Full time | 7973 Stonewall Shops Square, Gainesville, VA, US 20155

Well send you to our application portal to get started.

**About Old Navy**

Forget what you know about old-school industry rules. When you work at Old Navy, youre choosing a different path. From day one, weve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, were family.

**About the Role**

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

**What You'll Do**

* Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

* Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

* Promote loyalty by educating customers about our loyalty programs

* Leverage omni channel offerings to deliver a frictionless customer experience

* Support sales floor, fitting room, check out, and back of house processes, as required

* Courteous and responsive to internal/external request

* Exchange and verifies job related information to provide support

**Who You Are**

* Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

* Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

* Able to handle customer interactions and potential issues/concerns courteously and professionally

* Use basic information-gathering skills to solve problems

* Ability to learn procedural knowledge acquired through on- the-job training

**Benefits at Old Navy**

* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

* One of the most competitive Paid Time Off plans in the industry.*

* Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*

* Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay.*

* Employee stock purchase plan.*

* Medical, dental, vision and life insurance.*

* of the benefits we offer.

**For eligible employees*

**Location**

**Health and Safety**

Our commitment to the safety of our teams, customers and communities while at work or shopping our stores is our top priority. Learn the latest about our commitment to safety

**Say hi to Old Navy**

**A Culture of Belonging**

We believe in the democracy of style, and a world of equality & opportunity, for everyone. Because Black lives matter, and this is what we stand for. We know we still have work to do, and we thank our employees & communities for helping us see the opportunities for real change in the fight against systemic racism.

**2018 Best Workplaces in Retail**

Were committed to creating a great work environment for all of our employees. In 2018, Old Navy was named one of the Best Workplaces in Retail by Great Place to Work and Fortune.

Follow Old Navy

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